- Independently Work with client's cross functional team for business requirements gathering, analysis and solution design (Must Have)
- Review user business process and use cases, create workflows and functional design during SDLC (Must Have)
- Provide direction and inputs to the solution development team during presales as well as SDLC processes. (Must Have)
- Provide guidance and direction to the delivery team during the software development. This could be in terms of functionality, system integrations, user interface, user experience, best-in-class practices, KPIs, review demos etc. (Must Have)
- Work with the customer (business users) in preparing User acceptance test cases and assist in the UAT. (Must Have)
- Subject Matter Expert (SME) with a mix of expertise in IT Systems/Tools/Technologies as well as Business Analysis/Consulting in manufacturing after-market domain with specific focus on warranty management and related processes
- Understand clients 'As-is' process, legacy systems architecture, and functionality to come with the solution design and mapping of future system and processes
- 10 to 12? years' of overall work experience, out of which
- 8+ years in IT Solutions/Services industry in Business Analysis area
- A good understanding of SDLC
- Industry consulting experience a plus
- Experience in enterprise custom applications for Manufacturing industries (Auto, Farm equipment, Construction equipment, Industrial/ Heavy/ Mining Equipment etc.) and good knowledge of following domain areas –
- Warranty Management
- After sales and Service markets
- Reverse Logistics
- Experience in handling projects with Onsite Discovery / Requirements Gathering, Analysis and Functional Design
- Good understanding of Agile and iterative approaches for software development
- Willingness to learn and quickly ramp-up for new business models in post-sales for different industry segments
- An MBA with specialization in operations/ logistics/ supply chain preferred (but not mandatory)
- Fluency in communicating in Japanese language is a Must
- Bilingual in Japanese and English
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