Responsible for the development and execution of solid strategies and tactics in the assigned area. Responsible not only for achieving area sales goals, but also for managing the achievement and development of subordinates' sales and performance goals. Responsible for participating in the development and execution of the company/department's strategies and tactics.
Responsibilities- Execute activities to enhance our corporate value for all customers in the area and implement "Our Value".
- Achieve quarterly, semi-annual and annual sales and execution goals.
- Manage and support subordinates (area mgr.s) in achieving sales and execution goals.
- Manage profit targets.
- Development and execution of area strategies (short, medium and long term)
- Assist Director in developing departmental strategies and execution (short, medium and long term).
- Support to the Director and LT team in the development of the Company's strategy with recommendations based on market analysis (short, medium and long term)
- Develop and execute agency strategy.
- Provide necessary support and coaching to Area Managers to retain and expand existing customers.
- Provide effective planning support and cost awareness to area managers and sales.
- Provide necessary support to area managers to acquire and expand new customers.
- Directly manage high-level customers in the area
- Resource planning and management, including hiring.
- Evaluation and responsibility for PMR of subordinates
- Design and implement training programs (short, medium and long term)
- Management of cross-functional projects (short, medium and long term)
- Providing leading progress information to subordinates
- Managing subordinates' work performance and developing their capabilities using tools, coaching, and feedback techniques
- Selection and development of next generation leaders
- Proactive support to department directors
- Strengthening relationships with industry associations (e.g., ophthalmologists' associations)
- Strengthening relationships with affiliated companies and customers at the management level for mutual business expansion
- Gather information through proprietary channels Strengthen customer relationships and share important information with supervisors.
- Deeper commitment to management philosophy
Customer management skills
- Analytical, theoretical, and strategic thinking skills to manage high-level customers.
- Skill to persistently pursue and achieve goals.
- Skill to plan and execute sales promotion plans that are effective and also based on efficiency, including managing progress.
- Tentative-driven thinking skills and two-way communication skills to accurately identify customer needs (needs behind needs) and requirements, respond quickly, and propose solutions.
- Firm presentation skills (Japanese and English) to engage listeners, ensure they fully understand the content, and achieve objectives.
- Strong negotiation and sales skills to close deals that will benefit both our high-level customers and us
- Skills to ensure that post-sale processes and requirements are in place and implemented without omission.
- Strong relationship building skills and leadership with relevant companies and customer management levels.
- Accurate analysis and explanation skills of national market trends
- Risk management skills
- Cross-functional communication skills within the company (including other areas, other departments, LT level)
- Strong relationship building skills with external parties (e.g., agencies and other key people)
- Ability to apply and make proposals based on customer needs, not only using internal documentation manuals, but also being able to prepare documentation on your own.
- Business management/human resource development skills
- Analytical skills to gain insight and background on subordinates' performance.
- Skills to anticipate problems in business execution and take proactive countermeasures.
- Advanced coaching skills to maximize and accelerate the development of subordinates, especially underperforming and inexperienced area managers.
- Skills to design and implement effective training programs.
- Maintain resilience and agility of team members, including yourself, in the face of difficult adversity.
- Skills to build strong engagement with subordinates.
- Building an inclusive and engaged culture that respects diverse backgrounds and perspectives.
Project Management Skills
Advanced project management skills to deliver results through efficient and effective project design, start-up, and management.
Other Skills
- Advanced CL-related knowledge
- Basic medical (ophthalmology) knowledge
- Basic ophthalmology (pharmaceuticals, medical machinery, etc.) knowledge
- Advanced knowledge of relevant laws and regulations (e.g., Antitrust Law, Act against Unjustifiable Premiums and Misleading Representations, etc.)
- Knowledge of basic related laws and regulations (labor management, etc.)
- Basic accounting and accounting knowledge
- Interpersonal skills to work effectively with clients and our employees.
- Skills to foster effective teamwork and collaboration with co-workers.
- Strong leadership skills to guide subordinates to achieve sales and business execution goals.
- High level English communication and presentation skills
- MS Office (PowerPoint, Excel, Word) skills
- Creativity (thinking outside the box to come up with new plans for expanding the company's products)
- Decision-making skills (ability to assess the timing of sales expansion and risks, and to communicate them internally)
- Organizational reform (ability to put the right people in the right places)
Work Environment:
- Visits to assigned customers by public transportation or company car (depending on the area).
- Coaches subordinates and accompanies them in sales to deal with customers.
- Except for customer visits, the employee will come to work in principle to perform internal departmental duties such as area analysis, area meetings, human resource development, sales management, planning, etc., and to hold meetings with other internal departments.
- He/she manages subordinates in two or more areas and about 25 people or so.
Experience:
- Approximately 12+ years of sales experience, 3+ years of management experience
- MR certification or experience selling pharmaceuticals, medical devices, or medical equipment is a plus
Education:
- Bachelor's degree
- Regular Driver's License
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