You are responsible for providing daily IT support for end-users, aiming to enhance user satisfaction through Red Bull's IT processes and guidelines.
Manage a current and secure inventory of end-user devices and IT equipment for subsidiaries and branch offices.
Assist with local IT and business projects, including the deployment of internal system applications.
Responsibilities
- Provide professional IT onboarding for end-users and contribute to global standards.
- Utilize remote service desks efficiently and assist with meeting/event technology.
- Manage IT incidents, requests, problems, and changes for Red Bull's IT services.
- Maintain regular IT service communication with end-users and organize IT security and service trainings.
- Administer user account access and support local infrastructure with second-level partners.
- Collaborate on service improvement ideas with the IT team.
- Maintain an up-to-date IT asset inventory at Red Bull.
- Handle the distribution and replacement of end-user devices, peripherals, and mobile devices.
- Oversight of the local network infrastructure to ensure alignment with global standards.
- Management of the local office equipment throughout its lifecycle.
- Ensure equipment purchases are standardized and coordinate the return merchandise authorization (RMA) process.
- Deploy global IT services for local projects to achieve maximum end-user satisfaction.
- Lead specific work-packages to support local IT and business projects.
- Proactively align with the Area IT team to promote the use of global or regional IT solutions.
- Assist the local IT or Finance Manager with IT budget planning.
Requirements
- IT education or 3+ years equivalent experience.
- Strong communicator and relator, tact in dealing with end-users.
- Solid knowhow in Microsoft Windows and Office, Mac, AD, Exchange, Mobile Devices, Networking and Security Services.
- Strong analytical and problem solve skills towards IT peers around the global.
- ITIL v3 experience, ServiceNow or equivalent tool experience appreciated.
- Team-oriented, self-motivated personality, hands-on and flexible personality.
- Spoken and written English and Japanese mandatory.
- Travel 0-10%
">
-
Tokyo IQVIA フルタイム株式会社IQVIAは、医薬品・バイオ医薬品開発の支援を主な事業として展開する国際的企業です。 · 所在:ニュージャージー州ラドナック · 分野:生命科学業界への高次情報解析、技術ソリューション、臨床研究サービス · 業務内容: · ◎自社で保有するCRMパッケージや各種データを活用した個別のお客様向けBI等のシステム構築プロジェクトに関する提案活動から受注後の要件定義、設計、実装、ローンチに至るまでの上流工程から下流工程までのプロジェクトへの参画およびその運用サポート · ◎新規導入プロジェクトへのサブチームリーダーまたはメンバーとしての参画 · ◎シス ...
-
IT Specialist
1週間前
Shinjuku MVC ResourcesJob Description · Our client is a leading wellness company from the USA. The IT Specialist will be responsible for daily maintenance of ICT systems, ensuring alignment with Global IT directives. Reporting to the Managing Director, the IT Specialist will work closely with the APAC ...
-
IT Specialist
2週間前
Tokyo Red Bull jobs.contract_type_full_time, PermanentJob Title: IT Support Specialist · **Job Summary:** We are seeking a highly skilled and motivated IT Support Specialist to provide daily IT support to end-users, enhance user satisfaction through Red Bull's IT processes and guidelines. · The ideal candidate will have experience w ...
-
IT Specialist
2週間前
Tokyo Roche Full timeThe Position · Job Summary: · Overall responsible for all IT user service operation, ensuring services are delivered to agreed service levels and returning to the agreed service operation after an incident/change as quickly as possible. · Acts as Single Point of Contact for end u ...
-
IT Specialist
6日前
Tokyo Red Bull Full timeYou are responsible for providing daily IT support for end-users, aiming to enhance user satisfaction through Red Bull's IT processes and guidelines. · Manage a current and secure inventory of end-user devices and IT equipment for subsidiaries and branch offices. · Assist with lo ...
-
IT Specialist
1週間前
Shinjuku MVC ResourcesDaily maintenance of ICT systems, ensuring alignment with Global IT directives. Strong communication skills are essential, with the ability to explain solutions and instructions to users in clear and simple terms. Responsibilities include setting up user devices, installing softw ...
-
Tokyo TD SYNNEX Full timeJob Title: Procurement Specialist · We are seeking a highly skilled Procurement Specialist to join our team at {company}. · The successful candidate will be responsible for managing procurement activities across various categories, including sourcing and purchasing of goods and s ...
-
Tokyo Datacard Japan Ltd. Full timeThe Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. · We Believe: Securing identities is most effective when we value all identities. We are committed to ensur ...
-
Renewals Specialist
1週間前
Tokyo Qt GroupAbout the Job: · We are seeking a highly motivated and skilled Renewal Specialist to join our Japan sales team. As a Renewal Specialist, you will manage your book of renewal business in your assigned territory, utilizing CRM tools to coordinate renewal activities that result in e ...
-
QA Specialists
2週間前
Tokyo Deluxe Full timeJob · QA Specialists - Japan · Description · Deluxe is seeking strong linguists to ensure the accuracy of subtitles for client projects in a fast-paced environment. · Primary Responsibilities: · Conduct subtitle reviews for client content, English to Japanese and/or Japanese to E ...
-
Marketing Specialist
2週間前
Tokyo Thomson Reuters Full timeAbout the Role · In this opportunity as Marketing Specialist (Legal Contents Business), you will: · Plan, manage, operate, and execute various events and seminars. Collect post-execution surveys, analyze customer trends, and maintain the PDCA cycle by planning more effective even ...
-
Tokyo EF Education FirstProduction Specialist, Japan · Tokyo, Japan · About the Job · We are seeking a highly skilled Production Specialist to join our Operations Department in Tokyo, Japan. As a key member of our team, you will be responsible for planning and executing tour details to ensure a smooth a ...
-
QA Specialist
10時間前
Tokyo Deluxe Full timeJob Title: QA Specialist – Japan (English to Japanese) · Description: · This is a challenging role for an experienced QA specialist who can ensure the accuracy and quality of subtitles in Japanese for English content. The ideal candidate will have a strong background in translati ...
-
QA Specialist
2週間前
Tokyo Deluxe Full timeJob · QA Specialist - Japan (Japanese to English) · Description · Position Title: · QA Specialist – Japan (Japanese to English) · Primary Responsibilities: · Conduct subtitle reviews for client content, Japanese to English. · Ensure accuracy of grammar, spelling, punctuation, and ...
-
ICF Specialist
1日前
Tokyo IQVIA Full timeJob Overview · At a global level, drive Site Activation (SA) activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project requirements, and contractual guidelines to develop the informed consent form (ICF), includi ...
-
Tokyo Isearch worldwide PermanentJob Title: Security Specialist · Description: · We are seeking a highly skilled and experienced Security Specialist to join our team. The successful candidate will be responsible for overseeing the security aspects of our international luxury goods retailer, including: · • Monito ...
-
Tokyo Snaphunt Full timeJob Overview · This is a ServiceNow Specialist role in Investment Banking. · The successful candidate will play a critical role in customizing and developing ServiceNow solutions tailored to the bank's needs. · Key Responsibilities: · Customization and Development: Design, develo ...
-
Tokyo 5000 Kyndryl Japan KK Full timeInfrastructure Specialists · We are seeking highly skilled Infrastructure Specialists to join our team at Kyndryl. As a project-based subject matter expert, you will be responsible for analyzing problems and tech issues, offering solutions, and testing, modifying, automating, and ...
-
Tokyo Red Bull jobs.contract_type_full_time, PermanentJob Title · A Procurement Specialist is required to handle vendor management, contracts, and supplier relationships. The role involves maintaining a steady flow of goods and services, optimizing costs, and managing supplier risks. · Description · Key Responsibilities: · Sourcing ...
-
Tokyo Siemens Healthcare K.K. PermanentJob Title: Payroll Specialist · We are seeking a highly skilled Payroll Specialist to join our team at Healthineer. As a key member of our HR Operations department, you will play a critical role in ensuring the efficient and effective operation of our payroll process. · Responsib ...
-
Tokyo ResMed Full timeJob Title: · Program Specialist · About ResMed: · We pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD, and oth ...