- Work within a company with a solid track record of success
- Join a well known brand within Corporate Banking
- Excellent career development opportunities
Our client is seeking a bilingual Deskside Support Engineer with experience in ServiceNow. This role involves providing deskside support, troubleshooting hardware/software issues, and managing tickets within ServiceNow. The ideal candidate excels in IT support, user training, and collaboration across teams.
Key Responsibilities- Deliver on-site support for end-users in Japanese and English, troubleshooting device and software issues.
- Manage and update incidents in ServiceNow, ensuring timely issue resolution.
- Diagnose and resolve technical issues, maintaining documentation in both languages.
- Assist users in best practices for ServiceNow and other IT tools.
- Coordinate with teams to improve support services and adhere to IT security policies.
Qualifications
- Bachelor's degree in IT or a related field.
- 2+ years in IT support, with deskside support experience.
- ServiceNow experience preferred.
- Skills:
- Bilingual (Japanese-English), strong problem-solving abilities, and familiarity with Windows and MacOS.
- Knowledge of network basics and ServiceNow ITSM.
Our client is a global leader in Information Technology and Services, specializing in web and mobile application design and development, as well as Salesforce and SAP enterprise solutions. With a distinguished history spanning 24 years, we excel in delivering comprehensive digital transformation services to our clients worldwide.
-
ServiceNow Engineer
1週間前
Tokyo Snaphunt Full timeThe Offer · Work within a company with a solid track record of success · Join a well known brand within Corporate Banking · Excellent career development opportunities · The Job · Job Overview · Our client is seeking a bilingual (Japanese-English) Deskside Support Engineer with ex ...
-
Tokyo Intersoft KK Full timeIntersoft K.K. Inc. is a global leader in Information Technology and Services, specializing in web and mobile application design and development, as well as Salesforce and SAP enterprise solutions. With a distinguished history spanning 24 years, we excel in delivering comprehensi ...
-
Tokyo ServiceNow Full timeJob Title · A Solution Consultant in the Partner Sales team plays a pivotal role in ServiceNow's future success by supporting and guiding partners in their region. · This role requires a unique blend of technical expertise, consultative skills, and solution delivery acumen to eff ...
-
Tokyo ServiceNow Full timeJob Description · As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, ...
-
Tokyo ServiceNow Full timeJob Description · What you get to do in this role: · The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and t ...
-
Tokyo TEKsystems ContractJob Summary · Looking for a technologist who is keen on modernizing our distribution applications. He/She should be quality focused and delivery oriented. · The focus would be · Application Development using modern technology and fit to Approved cloud solution within Azure. · P ...
-
Tokyo 5010 Kyndryl Japan Technology Service KK Full timeLead Automation Infrastructure Specialist · We are always moving forward at Kyndryl, pushing ourselves to build a more equitable, inclusive world for our employees, customers, and communities. · The Role · Plan, execute, and manage the building of automation infrastructure as a l ...
-
Tokyo Interactive BrokersResponsibilities · The candidate shall perform the following duties: · General management, operation, and maintenance of the internal network infrastructure, including equipment in the server room · General IT support, operation, and maintenance operations for internal end users ...
-
Tokyo 5010 Kyndryl Japan Technology Service KK Full timeWho We Are · Kyndryl designs, builds, manages and modernizes mission-critical technology systems. We move forward, pushing ourselves to create a more equitable world for our employees, customers and communities. · The Role · You will lead the planning, implementation and manageme ...
-
IS DevOps Senior Manager
13時間前
Tokyo Manulife Full timeJob Title: DevOps Engineer · Overview of the Role: · We are seeking an experienced DevOps engineer to devise and implement a Continuous Integration and Continuous Delivery (CI/CD) model for our Manulife Japan systems. The successful candidate will fasten the delivery process by d ...
-
Shinjuku NEXUS CORPORATIONJob Description · The EUC support engineer provides support in troubleshooting and supporting Windows and Mac operating systems, authorized applications and peripherals enabling the end-users to perform their functions. Where there is a need, this engineer may be asked to provide ...
-
Tokyo SASインスティチュート株式会社Cloud Systems Administrator ( 日本語必須) · What We Do: · At SAS were the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo ...
-
Tokyo Dynatrace Full timeJob Description · As a Senior Customer Success Engineer, you will build and maintain post-sales relationships with our largest, most complex, and valuable customers. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products ...
-
Tokyo 5010 Kyndryl Japan Technology Service KK Full timeWho We Are · At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, in ...
-
Vice President
6日前
Chiyoda MUFG Full timeDescription · : We are seeking a highly motivated candidate for the position of IT Service Delivery Operations Lead with proven knowledge and implementation experience in digital transformation areas, IT Service delivery, NOC and Service Desk, Help Desk Operations. · The IT Serv ...
-
IT Business Analyst
17時間前
Koto City Renesas Electronics Full timeJob Title: IT Business Analyst · We are seeking an experienced IT Business Analyst with 6-7 years of experience in SAP SD (Sales and Distribution) modules across both S/4HANA and ECC environments. This role will be responsible for gathering requirements, optimizing business proce ...