Job Title
Support EngineerRecover functional and technical Incidents and Requests regarding hardware and software related systems or escalate them to resolver groups within Amadeus or to Third Parties involved in the service provided.
Job Description
Job Title
Support Engineer
Location
Narita International Airport
On-site Position
Shifts
Rotational basis 5 on 2 off. Which would periodically require you to work through weekends and public holidays.
Purpose of the role
The purpose of this role is to provide front line support and effective incident management of all Amadeus Passenger Processing Solutions at Narita and Kansai Airport including but not limited to:
Successfully achieving the defined service levels and client satisfaction ratings.
Member of the Executive providing input and delivery of strategic initiatives.
Key Responsibilities
*This position is located at Narita International Airport.
Experience Required
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
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