仕事内容:
\会計ソフトをご利用の既存のお客様への
ご案内を行うコールセンターでの管理者募集/
【主なご案内内容】
①サポート未加入のユーザーに対して、加入促進のアウトバウンド業務
②サポートが自動更新のユーザーでクレジットカード情報の変更の促進業務
③サポート加入ユーザーに対して、口座振替依頼書の返送促進業務
【管理者業務】
現場のチーム運営管理とサポート
コミュニケーターの業務進捗管理
SLA 達成に向けた各種施策の立案
業務報告・施策管理・エスカレーション・クレーム対応など
【研修】9:15~17:30(平日のみ)
1/19~1/23:座学、業務研修
1/26~1/30:システム研修、ロープレ、OJT
※OP研修後、スキルを身に付けてからSVとしての研修開始
【職場環境】
就業人数:8人
年齢層:20代~30代 9割、40代~50代 1割
男女比:4:6
服装:オフィスカジュアル(デニム・スニーカーOK)
髪色/髪型:自由
ピアス/ネイル:OK
・Wi-Fi完備
・休憩室、ロッカー、冷蔵庫、電子レンジ、給湯設備、
自販機、無料給茶機、喫煙所あり
アピールポイント:
【平日のみ】×【梅田】×【高時給】と嬉しい条件も揃っています♪
\来社不要☆WEBでも面談実施中/
ZoomやLINEも対応しています
求める人材:
・SV未経験OK(コールセンター経験は必須)
・基本PC操作ができる方(キータッチ、マウス、文字入力※手元を見ながらでOK)
勤務時間・曜日:
【勤務時間】
9:00~18:00(実働8時間+1時間休憩)
【勤務曜日】
月~金(週5日勤務)
【勤務期間】
2026年1月19日~長期
※2/4以降の入社も可能勤務の開始時期はご相談下さい
休暇・休日:
土・日・祝
※年末年始休暇:12/31~1/3
勤務地:
◆受動喫煙対策について
・屋内の受動喫煙対策あり(喫煙専用室設置)
アクセス:
JR「大阪」駅より徒歩7分 ■地下鉄「梅田」「西梅田」駅より徒歩7分
給与:
時給1,700円
交通費全額支給 ※規定あり/上限3万円or1,500円/日
待遇・福利厚生:
◆福利厚生
・社会保険完備
・交通費支給
・日払い、週払いOK
・有給休暇
・昇給制度あり
・賞与支給(勤務初日から適応)
・退職金制度あり
その他:
▼就業までの流れ
ご登録(WEB)
↓
お仕事のご紹介(ここでOKであればエントリー)
↓
選考
↓
1/19~就業開始
雇用形態: 派遣社員
給与・報酬: 1,700円 (時給)
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