Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit
Group Human Resources Department (GHRD) provides HR services to more than tens of thousands of employees, and as our company continues to undergo remarkable growth and diversification, we continuously improve our processes and operations. You will be a
Workday Reporting subject matter expert
and be the go-to person for complex reporting challenges, data governance, and advanced analytics within the Workday ecosystem. The role is responsible for providing expert-level guidance and support for our reporting and analytics needs. The role will also play a critical part in shaping our data strategy, mentoring other team members, and ensuring that our reporting and analytics solutions are aligned with business needs and industry best practices.
KEY RESPONSIBILITIES
- Provide expert-level guidance on the design, development, and maintenance of complex Workday reports (Advanced, Matrix, Composite, BIRT), dashboards, including Prism Analytics.
- Lead the development of reporting standards, best practices, and data governance policies. Serve as a technical lead for reporting projects, providing guidance and support to other team members.
- Ability to work on multiple projects from planning through execution, independently and collaboratively.
- Identify and implement opportunities to improve reporting efficiency, accuracy, and usability.
- Ensure that all reports and dashboards are compliant with data privacy and security regulations.
- Work with internal stakeholders and business partners to provide valuable solutions that support efficient processes and high-quality user experience, including proactive system controls
- Ability to support, mentor, and guide less experienced teammates to promote knowledge sharing and team growth.
- Maintain a deep understanding of Workday data structures, business processes, security configurations, and integration capabilities.
- Stay up-to-date on Workday releases and new features related to reporting, analytics, and data management. Evaluate new Workday features and recommend enhancements to improve our reporting and analytics capabilities.
- Work with data owners to ensure that data is properly managed and protected.
Mandatory Qualifications:
This position requires deep expertise in Workday data structures, reporting tools, and data visualization techniques, as well as exceptional analytical, communication, and leadership skills.
- Minimum of 4 years of experience in Workday reporting and data analytics.
- Bachelor's degree in a related field (e.g., Human Resources, Finance, Information Systems, Data Science).
- Workday Reporting Certification
- Expert-level proficiency in Workday reporting tools (Advanced, Matrix, Composite, BIRT) including PRISM Analytics.
- Extensive experience with Workday calculated fields and custom reports.
- Good understanding of HR, Finance, or other relevant business processes.
- Exceptional analytical and problem-solving skills.
- Strong attention to detail and accuracy.
- Excellent communication, interpersonal, and presentation skills.
- Proven ability to lead and mentor other team members, work independently and as part of a team.
Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief, or age.
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