BA Training Manager

4週間前


Tokyo Coty

Reporting to Senior Sales Manager, this role will lead the development and delivery of exceptional training programs for Beauty Advisors, ensuring consistent brand messaging and elevating customer experiences across retail locations.

This role is pivotal in translating global brand strategies into effective local training initiatives that inspire and empower our Beauty Advisor teams in Japan.

Responsibilities

Develop and implement comprehensive training strategies across product knowledge, customer service, and sales excellence
Oversee the training team and ensure alignment with brand and company goals
Evaluate training effectiveness through performance metrics and feedback
Serve as a key liaison between Education, Sales, Marketing, and Retail teams

Education Strategy & Execution

Design and execute training programs for both online and offline platforms
Create engaging content covering product knowledge, customer experience, and selling techniques
Establish annual training calendars aligned with marketing and launch plans
Monitor training impact through BA performance and customer feedback

Cross-Functional Collaboration

Partner with Sales, Marketing, and Retail Operations to ensure training supports business strategy
Provide insights and feedback to HQ and regional teams to localize training materials effectively
Collaborate with digital and event teams to support brand activations and campaigns

BA Management & Leadership

Lead and mentor the trainer team and Beauty Advisers across stores
Support BA productivity through coaching, on-the-job training, and performance reviews
Oversee recruitment, onboarding, and career development of BAs
Act as a role model and ambassador for brand values and service excellence

Critical Success Factors

Strategic thinking and problem-solving ability
Strong interpersonal and communication skills
Ability to inspire and lead diverse teams
Fluency in English and Japanese preferred

Working for Coty means Our people make us who we are. They are the brightest minds bringing innovative concepts to life.

If you're someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries – we'd love to hear from you Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds.

Your ideas will count, fostering a career where you can achieve more than you ever imagined. All your colleagues are collaborative, and you will receive tremendous support for you to excel in this role. You will have the opportunity to shape the future of beauty education in Japan.


YOU ARE A COTY FIT
You like to make a difference.

You will share your valuable experience with the team, and you get energy from working in a fast-paced, diverse and international environment.

Other than that, you should also have the following requirements:

Bachelor's degree in Business, Education, or related field; advanced degree preferred
5+ years of experience in training or education roles within luxury beauty or cosmetics
Proven leadership in managing training teams and retail staff
Experience in curriculum development and performance evaluation
Willingness to travel domestically and internationally for training and store visits
Flexibility to work across time zones and adapt to fast-paced retail environments

Our Benefits

As our BA Training Manager, some of the benefits you will receive are:

Market competitive salary:
Salary commensurate with experience and market benchmarks

Omni-Working:
Hybrid flexible working model enabling employees to balance remote and office-based work

Product Allowance:
Employees can order from a selection of Coty Products each year

Gender-Neutral Paid Parental Leave:
All Employees, regardless of gender, will have access to the same number of fully paid weeks of offered parental leave

About Coty


Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care.

At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer.

We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self.

Join us in making over the world of beauty
Show more Show less

  • Tokyo BD

    日本ベクトン・ディッキンソン株式会社では、営業チームのパフォーマンス向上を目的とした戦略・プログラムの設計、開発、導入、管理を担うセールス・トレーニング・マネージャーを募集しています。本ポジションは、営業担当者が顧客に価値を提供し、目標を達成するために必要なスキルツールプロセス確実に備えるよう支援する重要な役割です。 · 職務内容 · 営業担当者のパフォーマンス分析 · ...

  • BA Training Manager

    4週間前


    Tokyo coty Full time¥600,000 - ¥2,400,000 per year

    This role will lead the development and delivery of exceptional training programs for Beauty Advisors, ensuring consistent brand messaging and elevating customer experiences across retail locations. · This role is pivotal in translating global brand strategies into effective loca ...

  • BA Training Manager

    4週間前


    Tokyo Coty ¥120,000 - ¥240,000 per year

    The BA Training Manager will lead the development and delivery of exceptional training programs for Beauty Advisors, ensuring consistent brand messaging and elevating customer experiences across retail locations. · This role is pivotal in translating global brand strategies into ...


  • Tokyo Intuitive ¥10,000 - ¥100,000 per year

    호는를 uc54a c188 uc9ecuc9d120 · 읿좋cuc774 · uc5dc · udiac · 차 찘n uce38, · daviinci system tentechnologyi · ...


  • Minato-ku BD Full time

    日本ベクトン・ディッキンソン株式会社では、営業チームのパフォーマンス向上を目的とした戦略・プログラムの設計、開発、導入、管理を担うセールス・トレーニング・マネージャーを募集しています。本ポジションは、営業担当者が顧客に価値を提供し、目標を達成するために必要なスキル、ツール、プロセスを確実に備えるよう支援する重要な役割です。 · ...


  • Tokyo BD

    営業チームのパフォーマンス向上を目的とした戦略プログラムの設計、開発、導入、管理を担うセールストレーニング・マネージャー募集です。営業担当者のスキルツールプロセス確実に備える支援する重要な役割です。 · 営業担当者のパフォーマンス分析 · セールストレーニング立案・実行し · 営業目標達成に貢献 ( · ...


  • Tokyo Smith+Nephew Full time¥2,500,000 - ¥5,000,000 per year

    コマーシャルトレーニングマネージャーは、セールスチームに対して以下のトレーニングを企画・実施し、売上目標および収益目標の達成を支援する。スポーツメディスン事業の製品ポートフォリオ、顧客基盤の理解 が重要な指標、本職は、高度な販売スキル、営業効果性、商業的理解、差別化提案力が求められる専門的なポジション。 · 新入社員および既存営業担当者に対して、対面・オンライン・現場同行 など多様な形式でトレーニングを実施する。 · セールスチーム全員が必要な製品知識・臨床理解・競合対応力・販売・交渉・計画スキルを習得・認定されるよう管理する。 · グローバルのトレーニ ...


  • Tokyo Intuitive ¥3,000,000 - ¥6,000,000 per year

    フィールドトレーニングマネージャーは、カスタマートレーニングチームの一員として、直販市場におけるトレーニング拠点の運営をリード、サポートし、トレーニングプログラム戦略を策定します。 · ...

  • BA Training Manager

    4週間前


    Tokyo Coty ¥400,000 - ¥1,200,000 per year

    The BA Training Manager will lead the development and delivery of exceptional training programs for Beauty Advisors, ensuring consistent brand messaging and elevating customer experiences across retail locations in Japan. · This role is pivotal in translating global brand strateg ...


  • 東京都, 日本, Intuitive

    +フィールドトレーニングマネージャーは、カスタマートレーニングチームの一員として、直販市場におけるトレーニング拠点の運営をリード、サポートし、トレーニングプログラム戦略を策定します。 · 重点分野は、フィールドトレーニングチームの育成、トレーニング施設(レンタルスペースを含む)の最適活用、革新的な技術トレーニングプログラムの支援です。 · +出張は最大で25% · ...


  • Tokyo, Tokyo Smith+Nephew ¥1,440,000 - ¥2,880,000 per year

    +コマーシャルトレーニングマネージャー · セールスチームに対して以下のトレーニングを企画・実施し、売上目標および収益目標の達成を支援する。++新入社員および既存営業担当者に対して、対面・オンライン・現場同行 など多様な形式でトレーニングを実施する。 · +スポーツメディスン事業の製品ポートフォリオ、顧客基盤の理解 が重要な指標、本職は、高度な販売スキル、営業効果性、商業的理解、差別化提案力が求められる専門的なポジション。 · +グローバルのトレーニングフレームワークに沿ってカリキュラムを実施し、営業準備力を加速する。また、マーケティングと協働し能力モデ ...


  • Tokyo Infineon Full time¥6,000,000 - ¥12,000,000 per year

    ビジネス戦略と目標をサポートするトレーニングやワークショップの提供、 · セールスマーケティング組織内のトレーニングやワークショップのニーズの特定、 · トレーニングやワークショップの計画調整準備実施フィードバック評価改善措置などを実施します。 ...


  • Tokyo Infineon Technologies ¥800,000 - ¥1,200,000 per year

    + · 半導体営業マーケティングへのビジネススキルトレーニングマネージャー(勤務地:東京) · セールスマーケティング組織に対してトレーニングワークショップを提供することにより、会社のビジネス戦略目標をサポート · セールスマーケティング組織内でのトレーニングワークショップのニーズを特定し、計画調整準備実施フィードバック評価改善措置を行う。 · 既存のトレーニングルテナンスコンテンツを日本ステークホルダーに合うように改良する。外部トレーニンベンダー管理内部トレーナー候補に対する訓練プログラム維持自身も訓練者としてのスキル向上させる。 · KPI監視プログ ...


  • Greater Tokyo Area Moncler ¥275,000 per year

    モンクレールでは、お客様一人一人のライフスタイルに寄り添った質の高い接客を行っています。将来的に店舗運営や人材マネジメントに関わるキャリアを志向されている方に向けて、実践的なスキルと成長の機会を提供しています。 · ...

  • Training Manager

    2ヶ月前


    Tokyo Coty ¥900,000 - ¥1,200,000 per year

    This role will lead the development and delivery of exceptional training programs for Beauty Advisors, ensuring consistent brand messaging and elevating customer experiences across retail locations. · Education Strategy & Execution · Design and execute training programs for both ...

  • Training Manager

    3週間前


    Tokyo Piaget ¥3,600,000 - ¥4,800,000 per year

    · Define and execute training action plans for retail and partner retail teams: deliver training/coaching, E-learning understanding follow-up, coaching follow-up. · ...


  • Chiyoda Guerlain ¥2,000,000 - ¥2,800,000 per year

    Fragrance Training Manager to develop and implement training programs for Guerlain Beauty Ambassadors and Fragrance experts. · Develop effective training programs. · Conduct interactive training sessions. · Evaluate performance. · ...


  • Japan Tiffany & Co

    The Retail Training Manager is responsible for teaching presentation and persuasion techniques to Client Advisors and simulating sales scenarios. · ...


  • Japan Atlas Copco ¥2,000,000 - ¥2,800,000 per year

    The purpose of the Japan Technical Training Manager (TM) is to lead the training and development of the Japan Service population and customers. · Culture of trust and accountability · Lifelong learning and career growth · Comprehensive compensation and benefits · Health and well- ...


  • Minato Apple Full time¥2,000,000 - ¥2,800,000 per year

    The Training Operations Program Manager will join a hardworking team that works diligently to elevate experiences for our teams, our customers and Apple. · ...


  • 東京都 港区, Apple ¥2,000,000 - ¥2,800,000 per year

    The Training Operations Program Manager will join a hardworking team that works diligently to elevate experiences for our teams, our customers, and Apple. · We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do wha ...