Job Purpose
The Senior Operation Specialist reports to the Head of Japan GS&PS and will be a key member of the GS&PS leadership team. This Specialist will
lead transformation change by aligning GS&PS sourcing and procurement strategy for the Japan region
. This Specialist will be responsible for the deployment and adoption of sourcing tools, such as Ariba, Fieldglass, Concur, SAP, etc. to minimize spend outside of approved buying channels through close partnership with the category leads to help execute category strategies within the region. The Senior Operation Specialist will also be responsible for supporting the productivity leader and process and tools leader for the deployment of process optimization, simplification, cost reduction, and enforcement of and adherence to corporate policies and processes regarding acquisition of vendor products and services.

Job Responsibilities

• Serve on the GS&PS leadership team reporting into the Head of Japan GS&PS.
• Serve as a domain expert and business consultant to lead GS&PS transformation. Align the business with key technologies to ensure the company considering of innovation and solutions that will drive continued improvements.
• Be an agent of transformation in the source to pay modules of Ariba and Fieldglass and processes by working broadly across the organization.
• Act as an enabling function to support horizontal initiatives for category and business partner to drive cost reduction and compliance. Support core business processes by providing required inputs, information, and tools.
• Manage all procurement-related platforms and teams - global deployment of Ariba, Fieldglass, Concur, data analytics applications, asset management, ERP applications, business analytics, etc.
• Accountable for execution of all aspects of functional architecture across the GS&PS operations in Japan and within the Corporate Functions.
• Establish strong relationships with key business partners, internal customers, and stakeholders to drive alignment to organizational and project related goals and objectives.
• Provide guidance to internal stakeholders on procurement strategies and maintain procurement ethics in accordance with AIG's global policies.
• Under the direction of the productivity leader, refine and standardize processes, policies and practices consistent with Global Sourcing to institutionalize procurement best practices.

Educational Qualification

• Bachelor's Degree
• Business English skill both Writing and Speaking (TOEIC score 900+ is preferred)

Specific Qualifications

• None, but better to have some qualifications related to Network Security (such as CISSP).

Required Skills And Experiences

• In-depth experience of Ariba.
• Energetic and dynamic leader with proven track record of driving transformation change in highly matrixed, complex, global organizations.
• Partner closely with internal customers and peers to understand the needs of the business and incorporate into plans.
• Data driven decision maker with strong influencing skills to align stakeholders and team members project outcomes. Strong track record of delivering value add solutions.
• Strategic thinker with strong operational execution.
• Strong interpersonal skills to drive stakeholder and team member relationships.
• Ability to earn respect and trust with all levels of the organization.
• Effective in managing/influencing remote/virtual teams.
• Proponent and driver of Change Management within all levels of AIG. Ability to solicit inputs and incorporate feedback to strengthen our programs.
• Collaborate and influence cross-functionally with both internal and external stakeholders to drive change and deliver on Transformation and Continuous Improvement vision and objectives.
• Strong project management skills focused on customer experience.
• BA/BS degree in business, IT, engineering, or supply chain required; graduate degree preferred.
• 10+ years' experience.
• Serve as a role model by demonstrating a commitment to AIG's values, high performance standards, workplace diversity and driving results

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy Benefits That Take Care Of What Matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area
CS - Corporate Services

AIG Business Partners KK