Tokyo Gallup, Inc
Administrative Assistant - Japan Description

Gallup is looking for an Administrative Assistant with strong attention to detail and excellent organisational skills, to support the ever-growing business in our Japanese region. This individual must have an exceptional telephone personality with clear and sophisticated communication. In addition, this person should be an organised self-starter who is able to take on a range of tasks, from project administration and the scheduling of calls, to acting as a technical moderator for virtual meetings as well as printing and organising materials / translations for client trainings. Flexibility of working hours will be required to meet business and client requirements; this will include working some public holidays on a rota basis with other team members.

This is a diverse and varied role that would suit someone with an agile mindset, who can adapt quickly to the changing priorities. Previous international exposure would be helpful as you would be working with team members from around the globe.

Please note that you would be required to work from the office on a full-time basis.

What you will be doing:

  • Answering phone enquiries
  • Office Administration
  • Checking the quality and translation of course materials and ensuring they are shipped to participants within a timely manner
  • Administrative support for the local business and sub-contractors, this includes assisting with presentations as well as printing materials
  • Scheduling of coaching calls
  • Client communication – being a point of contact when needed
  • Ad hoc projects as required
  • What you need:

  • Sophisticated telephone skills and excellent attention to detail
  • Previous administrative support experience preferred
  • Full proficiency in Microsoft Outlook, Word, PowerPoint and Excel
  • Hands-on team, flexible player who can orchestrate all necessary support functions and adapt as needed to ensure that the work is done in a timely manner
  • Previous international exposure is an asset
  • Full native fluency in Japanese and a strong level of English
  • You must be authorized to work in Japan on a full-time basis
  • What we offer:

    We create exceptional workplaces, starting with our own. We focus on developing your strengths — what you do right, rather than what you do wrong — and helping you be engaged at work. When you work at Gallup, you'll benefit from:

  • A strengths-based, engagement-focused and performance-oriented culture ­
  • A flexible, diverse and inclusive workplace culture that is committed to fostering belonging and wellbeing
  • World-class managers who support, develop, empower and engage you
  • Ongoing learning and development opportunities and purposeful career growth tailored to your unique talents
  • Mission-driven work that changes the lives of people around the world
  • A robust benefits package
  • And the perks don't stop there.



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