Usa, Kochi Rohde & Schwarz

The R&S Applied Solutions Organization is seeking a Solutions Support Manager to lead a team of solutions engineers supporting complex test system installations. This role requires an experienced leader to manage a very talented group of Engineers across multiple locations in the US. The successful candidate will work in a fast-paced technical environment alongside R&D, business development; sales management and customer service to provide systems support to a wide range of test systems. As the systems support manager for ASO, this person will help develop and lead efforts that improve the customer experience with R&S systems and drive future growth initiatives. The preferred location for this position is the DFW area or the San Francisco Bay area but other locations will be considered for exceptional candidates.

Your tasks

  • Must have a very high technical level of knowledge with Over-The-Air (OTA) Antenna Performance test systems, especially those covering CTIA antenna performance requirements.
  • Have extensive experience in wireless signaling (especially LTE, 5G and WLAN)
  • Provide guidance and leadership for a group of highly skilled technical AEs and AE Managers
  • Have extensive experience in wireless protocol test, as well as antenna measurement experience.
  • Possess a high degree of patience and skill in supporting customer's complex test applications
  • Able to work with multiple stakeholders simultaneously.
  • Act as a technical adviser in post-sales systems support planning.
  • Able to construct support plans/agreements.
  • Periodically assist in pre-sales support with strategic projects and customers.
  • Maintain customer relationships and address their support requirements and concerns
  • Optimize customer support plans and prioritization
  • Oversee and continuously improve R&S OTA solutions support.
  • Encourage knowledge sharing, and cross-team communication

Your Qualifications

  • BSEE (or equivalent technical degree)
  • 7+ years of experience in OTA test applications
  • Leadership experience. Demonstrable management without authority experience.
  • Enthusiastic, motivating, and being a generally cool person with robust communication skills
  • Prior experience in OTA lab operations required.
  • Robust knowledge of communications protocols and signaling.
  • Knowledge of RF systems.
  • Ability to travel up to 40% within the US, occasional international travel
  • Programming background and automation experience desired.
  • External candidates must be US residents with current work authorization to be considered

Interested?

We are looking forward to receiving your application

The total compensation for this position is $175K-$280K. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills.

We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.

Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.

Our offer

  • Flexible working hour models
  • Training & continuing education
  • Privately owned company
  • Promoting innovation
  • Long-term & attractive work environment


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