This hotel is being rebranded as Kobe Marriott Hotel from Crown Palais Kobe and is scheduled to open in December 2025.
Job Summary
*Proficiency in English is a must and conversational Japanese is beneficial
*Must have Japanese citizenship or Eligible 'Work in Japan permit' / COE holder
Join our At Your Service team where you will be the central point of contact for guest requests and inquiries.
Log and track all service requests using the property's system, coordinating with relevant teams such as Bell Services, Housekeeping, and Engineering to provide seamless service.
Offer detailed information about room features, hotel amenities, and local attractions to enhance the guest experience. Assist with processing room service orders, providing menu recommendations, and recording transactions in the point-of-sale system..
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