【仕事内容】
「PROACTIVE」をご利用頂いているユーザ企業(複数社)に対する保守サービス全般(日常業務の問合せ対応やアドオン開発、周辺システムとの連携に関する問合せ対応、データ調査などの多岐にわたる業務)をスキルや経験に応じて、サービスマネージャもしくはチームのメンバーとして担当頂きます。
◎開発環境/商材の説明
■自社製ERPである「PROACTIVE」の保守サービスやカスタマイズ開発(要件定義・設計・テスト等)、グループ会社やサブシステムの導入支援作業等(DB:Oracle、MySQL、SQLServer)
■特定顧客に対する中長期的な営業戦略の立案、実行(アカウントプラン)
■社内外のサービスやソリューションを活用したアカウント営業(既存顧客への営業全般)
◎関連URL
◆役割・ポジション
サービスマネージャ もしくは カスタマーサービスエンジニア
◆このポジションの魅力・将来のキャリアパス
サービスマネージャーまたはカスタマーエンジニアとして、業務知識・製品構造・技術知識・インフラ知識など幅広い知識を持ち、また顧客に...
【求める人材】
[必須要件※以下いずれかのご経験]※業界不問/製品不問/文理不問
■会計/販売/購買など企業の基幹業務に関する業務知識を有し、ITシステムに興味/理解のある方 または、
■システム導入や改善の要件整理/ユーザー対応の経験をお持ちの方 または、
■Java、Oracle、Mysqlいずれかを活用した開発/保守経験
[歓迎要件]
□会計/販売/購買の領域のパッケージソフト・クラウドシステムの導入/開発/サポート及びサービスマネージャ経験
【給与】
600万円~800万円
※上記年収レンジは目安です。前職の給与・スキル・経験等を考慮の上、当社規定により決定致します。 所定勤務時間7時間30分(休憩1時間)、フレックスタイム制(コアタイムなし)
【勤務地】
大阪府
【勤務時間】
09:00~17:30
【雇用・契約形態】
【待遇・福利厚生】
■健康保険 ■厚生年金 ■雇用保険 ■労災保険◎時間外勤務手当(20H/月込み、超過分別途支給) ◎役職手当 ◎通勤手当 ◎学び手当 ◎リモートワーク推進手当 ◎常駐手当など 【福利厚生】その他備考欄参照
【休日・休暇】
◎完全週休2日制(土・日) ◎祝日および年末年始 ◎有給休暇 ◎メモリアル休暇 ◎結婚休暇 ◎マタニティ休暇 ◎配偶者の出産休暇 ◎産前産後休暇 ◎子の看護休暇 ◎介護休暇 ◎両立支援休暇 ◎ボランティア休暇 ◎バックアップ休暇など
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