仕事内容:
【会社・事業概要】
・未上場(上場グループ子会社)
・コンサルティング
・IT戦略/ビジネス/情報セキュリティコンサルティングを展開
【今回ポジションの業務内容】
・営業/カスタマーサービス領域の変革(CX向上・コスト最適化)
・業務プロセス再設計、KPI設計、組織・人材戦略まで一気通貫支援
・AI活用戦略の策定(営業支援AI/CS AIの導入企画)
・CRM/SFA導入における業務要件定義・ROI策定
・経営層/事業部門との折衝、プロジェクト推進・若手育成
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*少しでも興味をお持ちいただけましたら、初回webでカジュアルに面談できますと幸いです。
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アピールポイント:
▍CRM戦略/フロントオフィス改革コンサルタント / 想いを実現 アイディルートコンサルティング株式会社
【今回ポジションのアピールポイント】
・構想〜導入・定着まで伴走し、測定可能な成果創出にコミット
・Salesforce等のITコンサルと協働し、ビジネス×テクノロジーを磨ける
・CX領域(営業/CS)の専門性を軸にキャリア拡張が可能
【働く環境・福利厚生】
・完全週休2日(土日祝)/夏季・年末年始・リフレッシュ休暇
・資格取得支援(受験料等負担・合格報奨金)/確定拠出年金
・全国コワーキングスペース法人契約、通信費手当あり
求める人材:
【必須】
・営業改革/営業組織変革、またはカスタマーサービス改革の経験(目安3年以上)
・SFA/CRM導入プロジェクト推進(業務要件定義側)または営業/CS企画経験
・Excel/BI等でのデータ分析、KPI設計と効果測定
・経営層・事業部門への折衝/提案経験
【歓迎】
・コンサルティングファーム出身(戦略/ビジネス)
・VOC分析、チェンジマネジメントの知見
・SQL/Tableau等のデータ分析ツール経験
・Salesforce(Sales/Service Cloud等)導入経験
勤務時間・曜日:
希望に合わせてご相談可能/初回エージェント面談時にすり合わせ
休暇・休日:
希望に合わせてご相談可能/初回エージェント面談時にすり合わせ
勤務地:
屋内原則禁煙
給与:
希望に合わせてご相談可能/初回エージェント面談時にすり合わせ
待遇・福利厚生:
希望に合わせてご相談可能/初回エージェント面談時にすり合わせ
その他:
この求人は株式会社Syncがご紹介する求人です
▼求人紹介企業株式会社Syncについて▼
・社会課題直結/未来貢献性の高い案件を紹介する領域特化型エージェント
・社会課題に向き合うアーリースタートアップ-大手企業、NPO等約300社以上を支援
・多様なポートフォリオによる転職に限定しないフラットなキャリア機会の提示が可能
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雇用形態: 正社員
給与・報酬: 6,000,000円 - 10,000,000円 年俸
平均所定労働時間(1か月当たり): 160時間
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