仕事内容:
生成AIを活用したコールセンター業務の改善・高度化を目的とした
提案・見積フェーズを中心とする支援プロジェクトに参画していただきます。
技術検証だけでなく、
「どう業務を変えるか」「どう価値を出すか」を整理し、提案に落とし込む役割です。
具体的な業務内容
- コールセンター業務内容・課題の整理
- 生成AI活用による業務改善アイデアの検討
- AI活用施策の構想整理・提案資料作成
- 概算見積・工数算出の支援
- 技術要素(生成AI/音声・FAQ等)の整理
- 関係者とのディスカッション・調整支援
求める人材:
必須
- ITプロジェクトへの参画経験
- 提案資料作成・要件整理・見積支援の経験
歓迎
- 生成AI/AI活用案件の検討・参画経験
- コールセンター/CRM/業務改善プロジェクト経験
- ITコンサル/PMO/プリセールス経験
- システム開発の基礎知識
勤務時間・曜日:
勤務時間:原則自由(相談可)
休暇・休日:
休暇・休日:自由
給与:
月額報酬:25万円〜
その他:
・日本在住
・45歳未満
・1人月で稼働が可能な方
雇用形態: 業務委託
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