Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise.
Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us.
Information about Agilent is available at
Taking the lead to manage the negotiation and business relationships development with external Service Supplier companies you build effective and profitable agreements transforming broad concepts into structured Strategic Services Suppliers Management Program.
You are a key player to contribute to the solution design of local/multi-national and multi-partner projects involving Agilent partnership with Service Supplier companies for complex, high impact client agreements.
Furthermore, you will support the program managers to provide consistent and up to date program processes, documentation, trainings, contracts & exhibits in assigned territory for Strategic Service Sourcing.
Your key responsibilities:
Supplier Management
Accountable for managing and maintaining Service Providers and Service Contractors business relationships.
Conduct Service Supplier selection and negotiations to assure best Service Level Agreement and financial margin improvements.
Lead in negotiating and developing business relationships with Service Providers
Analyze suppliers' performance and conduct regular suppliers' evaluation reviews, involving Service Management as required.
Work closely with Regional and Country legal/compliance teams, act as local contact to ensure the Service Suppliers working legal/compliance practices are up to date, communicated and in place.
Ensure full legal compliance and alignment with Region, Sub Region or Country agreed strategy.Contribute to competitive Supplier tender events at all levels of complexity, work with Service Sales and Project Managers, maintain service providers' services/products/prices data.
Management of service suppliers program processes, documentation, data, contracts & exhibits in assigned territory.Business Development (3PP Suppliers)
Contribute to develop suppliers sourcing strategy, priorities, plans for the defined Sub-Region or countries.
Implement service sourcing strategy to ensure an effective, coherent & consistent service suppliers' program.
Support program managers by providing consistent and up-to-date program processes, documents, training, contracts for strategic service sourcing and supplier management in the assigned region.
Work towards continuous improvement, digitization, and automation of sourcing related activities through processes, workflows, and tools.Enterprise Customer Support
Effectively showcase your performance to the customer on the agreed program, you must maintain strong communication with program managers to ensure a consistent and well-coordinated presentation of the value and quality of your services.
Effectively resolve any conflicts arising from sourcing activities in service supply chain to optimize the benefits delivered to the customer.
Work closely with Customer Contact Center to assure the Service Suppliers information is available to manage customers' calls.Ensure good co-operation and collaboration with Service Managers.
Qualifications
We are looking for an engaging individual with a real passion for customer satisfaction and the following:
Bachelor's or Master's Degree or equivalent.
Typically, at least 8+ years relevant experience for entry to this level.
Experience in procurement / supplier management is plus
Fluency in English and Japanese language
On a personal level, you are a customer focused, solution oriented and business savvy.
You also have great communications skills to interact with a lot of stakeholders and are able to multitask to work with different projects concurrently.
Additional DetailsThis job has a full time weekly schedule. It includes the option to work remotely.
Our pay ranges are determined by role, level, and location.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
During the hiring process, a recruiter can share more about the specific pay range for a preferred location.Pay and benefit information by country are available at:
Agilent Technologies Inc. is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required:25% of the Time
Shift:
Day
Duration:
No End Date
Job Function:
Services & Support
Show more Show less
-
Hachioji Agilent Technologies ￥5,000,000 - ￥10,000,000 per yearManage the negotiation and business relationships development with external Service Supplier companies to build effective and profitable agreements transforming broad concepts into structured Strategic Services Suppliers Management Program. · Accountable for managing and maintain ...
-
Hachioji, Tokyo Agilent Technologies Remote job￥1,200,000 - ￥2,400,000 per yearAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insigh ...
-
Tokyo WPP ￥4,000,000 - ￥12,000,000 per yearClient Services Manager at WPP in Tokyo, Japan. The role involves building strong relationships with clients, managing expectations, and ensuring deliverables meet client expectations. · Drive relationships with day-to-day clients and confidently field and manage requests, input ...
-
Tokyo WPP Full time￥4,000,000 - ￥12,000,000 per yearWorking at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. · Drive relationships with the day-to-d ...
-
Tokyo Meta ￥4,000,000 - ￥8,000,000 per yearThis role offers a unique opportunity to leverage your marketing and/or sales expertise to drive business growth and ROI for top telecommunication companies in Japan. · Identify and prioritize strategic, long-term business opportunities · Develop and execute comprehensive account ...
-
Tokyo Block ￥2,000,000 - ￥2,500,000 per yearWe are building a more inclusive economy where our customers have equal access to opportunity. We strive to live by these same values in building our workplace. · The Role · Strategic Finance improves financial and operational decision-making across Block. ...
-
Tokyo, Japan Block ￥4,000,000 - ￥12,000,000 per yearBlock is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidanc ...
-
Tokyo HiTHIUM Energy Storage ￥400,000 - ￥1,200,000 per yearAfter Service Manager to lead negotiations for long-term service agreements and maintain customer relationships in the Japanese market. · ...
-
Japan Safeguard Global ￥1,200,000 - ￥1,680,000 per yearJob summary: · Become part of a remote first global company spanning across Americas Europe Asia for A Job That Works for You. You will become among 2000+ Guardians worldwide embracing YOUR unique approach to work.Serve as main HR contact for employees managers clients internal g ...
-
Greater Tokyo Area Mapletree ￥4,000,000 - ￥8,000,000 per yearThis position will provide technical support, solutioning, and industry knowledge for tasks assigned in the technical services section within Property Management team. · Work closely with procurement team and external consultants and contractors to review property-related end-of- ...
-
Tokyo International SOS ￥900,000 - ￥1,200,000 per yearWe are seeking a detail-oriented and strategic Payments Manager to oversee and optimize our payment operations. · Manage the team to ensure timely receipt and proper tracking of provider invoices · Ensures all payments are released timely and meet provider payment terms · Manage ...
-
Tokyo International SOS Full time￥5,500,000 - ￥10,000,000 per yearPayment Manager to oversee and optimize payment operations, ensuring compliance with regulatory standards, and driving efficiency in transaction workflows. · Bachelor's degree in Finance, Accounting, Business Administration, or related field (Master's preferred). · 5+ years of ex ...
-
Tokyo International SOS ￥2,500,000 - ￥5,000,000 per yearWe are seeking a detail-oriented and strategic Payments Manager to oversee and optimize our payment operations. This role will be responsible for all aspects of payment processing, ensuring compliance with regulatory standards, and driving efficiency in transaction workflows. · M ...
-
Yokohama MKS Instruments Full time￥5,000,000 - ￥10,000,000 per yearWe are seeking a Senior Manager, Field Service Japan for the Equipment Solutions Business (ESB: MKS Division name of ESI) that can manage a highly experienced Field Service team that provides technical support, on-site installations, troubleshooting, services, and repair of compl ...
-
Tokyo Cinemo ￥8,000,000 - ￥15,000,000 per yearCinemo is a global provider of highly innovative infotainment products that make every screen an opportunity. As a Technical Project Manager, you will accompany strategic customers throughout the implementation of pre-sales and complex post-sales projects, ensuring that technical ...
-
Tokyo Cinemo ￥120,000 - ￥180,000 per yearYou will be part of our Customer Project Management department and support Solutions Architects department. As a Technical Project Manager, you will accompany strategic customers throughout the implementation of pre-sales and complex post-sales projects, ensuring that technical a ...
-
Tokyo Aesop ￥900,000 - ￥1,200,000 per yearThe Customer Service Manager enables Aesop's delivery of exceptional customer service across our online platforms by building effective relationships at a market, Zone and global level and management of Aesop's in-house team. · Brand - Masters brand and category knowledge · Stays ...
-
Tokyo, Japan WPP ￥1,000,000 - ￥1,200,000 per yearThe Client Services team is responsible for creating and enhancing the conditions by which our clients love our work through building strong and lasting relationships... · ...
-
Tokyo Agoda ￥120,000 - ￥240,000 per yearStrategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda's non-accommodation partners and promote Agoda's top and bottom line growth. · Manage and develop long lasting relationships with partner to enable the business growth · Establish day to d ...
-
Tokyo, Tokyo HRS Hospitality & Retail SystemsTo lead and manage the Service Delivery function for Japan and South Korea, ensuring the highest standards of customer service, operational excellence, and client satisfaction. · Lead, develop, and manage the regional service delivery team, including recruitment, onboarding, and ...
-
Greater Tokyo Area Caspian One | Broadcast Media ￥17,000,000 - ￥22,000,000 per yearI'm working with a leading global technology and communications company that's redefining connectivity through innovation in Cloud, Mobility, IoT, Collaboration, Security, Media, and Network services. They are now looking for a Sales Manager – Media/Broadcast Services to join the ...
