Job Description:
The LMC Field Application Engineer role is a customer-facing technical position focused on filtration solutions for Photo lithography, Wet Etch Clean, CMP and Non-semi markets.
- This position serves as the technical face of Entegris and coordinates internally with Market Segment Leaders, Product Management, Applications, Sales and others to provide data-driven filter solutions.
- The ideal candidate will have a technical degree with knowledge and experience in semiconductor processes, filtration, and technical sales or customer service.
- Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products.
- Assists sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications.
In this role you will:
- Visit customers with the Account Manager on major projects to facilitate Sales' role.
- Work closely with key customers to identify and understand their key process, products/solution needs and technical trends.
- Assist region salespeople in building and maintaining relationship with key decision makers.
- Be technical advisor to the selling operation on market/product issues and coordination of related technical projects.
- Identify training needs within the selling operation and implement action either personally or via the corporate training group.
- Take the lead in resolving/application issues in Japan area and manage product change notices and technical advisor within the Region.
- Work with product management to implement new product introductions and product obsolescence.
Traits we believe make a strong candidate:
- Experience working in related technical area or academic equivalent.
- Knowledge and experience of semiconductor processes, materials and tools.
- Knowledge of liquid filtration, membrane materials and applications.
- Exposure to sales, marketing and/or applications in the semiconductor industry.
- Ability to work on problems that are complex in nature where judgment is required in resolving problems and making recommendations.
- Skilled at training and presenting to field service and sales groups.
Your success will be measured by:
- Contribute Liquid filtration revenue growth and increase filtration market share.
- Customer TRM (Technical Review Meeting) and Training of filtration.
- Building trust and partnerships internally and externally.
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