Digital Transformation in the Osaka Bay Area
The Osaka Bay Area is attracting increasing attention from around the world, with further development expected.
Many visitors from Japan and abroad come to Universal Studios Japan and Osaka, creating a unique opportunity for dynamic and innovative digital transformation (DX) that provides a seamless digital experience before, during, and after visiting the Park.
This project involves collaboration with the head office in the United States and presents challenging but valuable experiences and career opportunities that cannot be found elsewhere.
Energizing People and Society with Super Entertainment
Job Summary
The Software Application Engineer Lead will provide technical leadership and delivery for Universal Studios Japan Digital Technology – Integration Services.
Key responsibilities include defining, developing, testing, analyzing, and delivering technology solutions related to the Guest and Team Member experience. This may involve writing, coding, testing, analyzing, and delivering both hardware and software programs and applications.
Roles and Responsibilities
- Collaborate and lead business analysts, programmer analysts, developers, and architects in conceptualizing and developing software programs and applications.
- Defect Triage – Build and lead a team to quickly identify defects found during the software development and quality assurance cycles, to assign to the correct teams for timely resolution.
- Liaise and mentor other technical staff to lend expertise toward driving solutions.
- Design, run, and monitor software tests on new and existing systems for the purposes of correcting errors, isolating areas for improvement, and general debugging.
- Lead the documentation of system business requirements, technical requirements, specifications, and test cases on a project-by-project basis in collaboration with internal users and departments.
- Support Release Management and Change Control processes along with other UPR Compliance Initiatives.
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.
- Perform other duties as assigned.
Requirements
Able to use both Japanese and English in business:
- Japanese: Advanced High and above, Professional working proficiency.
- English: Advanced High and above, Professional working proficiency.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Consistent attendance is a job requirement.
Bachelor degree or equivalent work experience desired in one or more of the following fields: Computer Information Technology, Computer Programming and Analysis, Industrial Technology, Electronics Engineering Technology.
7+ years equivalent work experience. Experience preferred in software development in small-large sized projects with small to large sized teams.
Must have: NodeJS, TypeScript, CouchDB (NoSQL database)
Nice to have: Docker, Kubernetes, Gitlab, Redis, Kafka
Experience leading enterprise engineering projects or teams is a plus.
Self-starter with the ability to manage a broad workload and accommodate change with a proven ability to deliver results.
Proven ability to be a technical lead and assist in the technical growth of other Team Members and operate as the technical expert for multiple applications.
Very highly developed written and verbal communication skills (including the ability to clearly articulate technical concepts to a non-technical audience).
Adaptability — a fast learner with a willingness to build solutions using tools to which you may have had little previous exposure.
Empathy—the innate ability to understand the challenges faced by our customers, and the drive to resolve them.
Demonstrated ability to produce high-quality technical documentation.
Demonstrated ability of strong customer relationship skills, problem resolution, and improved efficiencies and productivity.
Experience with large-scale enterprise system development and integration.
Experience with Agile, Scrum, and Scaled Agile Framework a plus.
Selection Process
CV screening
2-3 interviews (in both Japanese and English)
Reference Check
Working Hours
9:00-17:45 (actual work 7 hours 45 minutes)
Flexible work, no core time
Holiday
120 days off per year (average 10 days per month)
LIFE at USJ
Please see below for welfare benefits for working at Universal Studios Japan.
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