仕事内容:
【仕事内容】
業務システムの安定稼働を目的に、障害対応、ログ調査、問合せ対応などを行っていただきます。利用部門とのやり取りや運用改善も含めた幅広い業務です。
■ 業務内容
・ユーザーからの問合せ調査/ログ確認対応
・システム運用手順のドキュメント整備
・バッチ処理や定期ジョブの確認・調整
・障害発生時の一次切り分けとエスカレーション
・改善提案/新規運用フロー構築
アピールポイント:
・ユーザーとの距離が近く、現場の声に応える業務
・未経験領域にも挑戦しやすいサポート的ポジション
・障害対応から運用改善まで幅広く対応できる
・長期安定プロジェクトで腰を据えて働ける
・運用設計や改善提案も評価される環境
求める人材:
■ 必須スキル
・システム運用または保守の実務経験(1年以上)
・ログ調査、障害対応の基本スキル
・社内外関係者との調整経験
■ 歓迎スキル
・システム監視ツールの使用経験
・問い合わせ対応マニュアル作成経験
・ITIL、運用改善プロジェクトの参画経験
勤務時間・曜日:
10:00〜19:00(実働8時間程度)
※配属プロジェクトによっては異なる場合がございます
休暇・休日:
お気軽にご相談ください
勤務地:
大阪府大阪市中央区伏見町4丁目4−9 淀屋橋東洋ビル 3階
アクセス:
淀屋橋駅11番出口から徒歩約2分
給与:
半年に1回昇給の機会あり
待遇・福利厚生:
- PC貸与あり
その他:
雇用形態: 業務委託
給与・報酬: 800,000円 - 1,000,000円 月給
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