AWS インフラストラクチャサービス (AIS)は、AWS のグローバル インフラストラクチャ全体の設計、計画、提供、運用を担当しています。つまり、クラウドを安定的に稼働させ続けるのが私たちの役割です。AWS のデータセンター、サーバー、ストレージ、ネットワーク、電力、冷却装置など、すべてのインフラを包括的にサポートし、お客様が必要とするイノベーションへの継続的なアクセスを確保しています。私たちは、サプライチェーンに影響を及ぼす数千もの変数を含む複雑な課題に日々取り組んでおり、この挑戦に共に立ち向かう優秀な人材を求めています。
AWS Infrastructure Services (AIS)
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
ソフトウェア、ハードウェア、ネットワークエンジニア、サプライチェーンスペシャリスト、セキュリティエキスパート、運用マネージャーなど、多様な専門性を持つチームの一員として活躍していただきます。AWSの各部門と緊密に連携し、最高水準の安全性とセキュリティを確保しながら、お客様に低コストで無限に近い処理能力を提供します。さらに、革新的なアイデアを積極的に取り入れ、それを実現まで導くインクルーシブな企業文化を体験できる環境です。
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.アマゾン ウェブ サービス (AWS) は急速な成長を続けており、拡大するインフラストラクチャ運用チームの一員として、データセンター エンジニアを募集しています。
Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineer to join our expanding Infrastructure Operations team.
Data Center Operations designs, installs, and maintains the world's largest Computing Infrastructure.
Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance.
Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.データセンター運営部門では、世界最大規模のコンピューティングインフラストラクチャの設計、構築、および保守管理を担当しています。具体的な業務には、システムの運用管理、障害対応・修理、部品の在庫管理・追跡、そしてデータセンター施設全般の保守業務が含まれます。Amazonのデータセンターは、大規模かつ高密度な施設として運営され、地域のテクノロジー革新を牽引する役割を果たしています。
Data Center Operations designs, installs, and maintains the world's largest Computing Infrastructure.
Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance.
Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.Key job responsibilities
主な職務責任:
データセンターエンジニアとしてのこの役割では、ITインフラストラクチャのハードウェアライフサイクルのオンサイト管理を担当します。これには以下が含まれます。
* オペレーションチームの一員として、データセンターインフラの保守・維持を主な責務とします。
* 業務内容には、サーバーラックの設置・撤去、各種ITハードウェアやネットワーク機器の修理、運用に影響を及ぼす緊急事態への対応などが含まれます。
* 顧客とのサービスレベル契約を遵守し、ハードウェアのトラブルシューティングや技術的課題に関する第一次対応窓口を担当します。
* オンコール対応を行い、データセンター運用に携わるとともに、定期メンテナンスや変更管理作業を通じてインフラの監視を実施します。
* メトリクス分析および日次・週次目標の進捗確認のためのチームミーティングに参加します。
* 部門内の安全性やセキュリティを含むポリシーと手順を理解し、適切に実践します。
* 運用上の問題に対する根本原因分析を通じて技術文書の作成に携わり、データセンター環境の改善施策に貢献します。
* 経験豊富なエンジニアは、必要に応じて経験の浅いチームメンバーの指導を行います。
Key job responsibilities:
In this role as a Data Center Engineer, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:
- Working as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
- Your role and responsibilities include, but are not limited to, installing server racks, removing server racks, fixing various IT hardware and network components, and also responding to emergent situations that affect operations.
- Meet customer service level agreements by resolving problems, and be the first line touch point for hardware troubleshooting and technical issues.
- Perform on-call duties and participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- Participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
- Have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge.
- Contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
- More experienced engineers may assist in training less experienced members of the team.
1日の業務内容
* データセンターのインフラ機器(ラック、サーバー、ネットワーク機器、ハードウェア部品、ケーブル等)の保守管理を行います。
* チケットシステムに基づき、サーバーラックの設置・撤去やサーバーハードウェアの修理など、ハードウェアや部品の日常的な運用作業を体系的に実施します。
* オンコール対応を含め、データセンターの運用に携わり、定期メンテナンスや変更管理作業におけるインフラ監視を行います。
* 高度なトラブルシューティングと問題解決能力を発揮します。
* サイト管理に参画し、運用エリアの5S(整理・整頓・清掃・清潔・躾)を徹底します。
* 他のエンジニアチームと交代制シフトで勤務します。シフトは1日10時間(休憩1時間含む)、週4日勤務・週3日休みの体制です。勤務時間帯は8:00~18:00、12:00~22:00、21:45~08:15のいずれかとなります。
A day in the life
*You will support Data Center infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.)
- You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including installing and removing server racks and fixing server hardware.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- Show a strong aptitude for troubleshooting and problem solving.
- You will be involved with site management and maintain tidiness in operation areas.
- Work in a rotating shift with a team of other engineers. Your standard shift hours are 10 hours with a one hour break. You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:00-18:00, 12:00-22:00, 21:45-08:15.
チームについて
多様な経験 Amazonは多様な経験を持つ人材を求めています。募集要項に記載された資格やスキルをすべて満たしていなくても、ぜひご応募ください。新卒の方や、一般的なキャリアパスとは異なる経験をお持ちの方も、どうぞお気軽にご応募ください。
About the team
Diverse Experiences
Amazon values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Basic Qualifications:
- データセンターでの実務経験1年以上及びPC/サーバーハードウェアに関する一般的な知識
- Linux/Windowsシステムの実務知識および基本的なネットワーク経験
- 1 Year Data Center Experience, general knowledge of PC/Server hardware
- Working knowledge of Linux/Windows systems and basic networking experience
- Ability to work nonstandard hours such as 10 hour shift with 1 hour break (You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:0018:00, 12:0022:00, 21:4508:15.
Preferred Qualifications:
- 問題管理チケットの追跡、エスカレーション手順の経験、およびデータセンター施設での実務経験
- メンテナンスウィンドウおよびチェンジマネジメントに関する知識・理解
- 日本語・英語でのコミュニケーション能力
- Linux(RHCSA、CCNA、または同等)/ネットワーク関連の資格およびスクリプティングスキル(Bash、Python等)
- Experience with ticketing systems, escalation procedures and data center facilities
- Understanding of maintenance windows and change management
- English & Japanese communication skills
- Linux/networking certifications (RHCSA, CCNA, or equivalent) and scripting skills (Bash, Python, etc.)
- BA/BS in technical field or equivalent practical experience
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.-
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