各種ツールを用いた、ビジネスサイド全体のデータ集約基盤の構築と業務効率化/高度化
(参考)弊社BizOpsチームで取り扱っているサービス例
・Salesforce
・Account Engagement(旧Pardot)
・Zoom Phone
・FORCAS
・Sansan
・Amptalk 等
上記の実現のために、ビジネスサイドの業務効率に関わる課題ヒアリング
上記の課題を解消するための要件定義およびシステム/業務オペレーション設計(新たなシステムの新規導入検討を含む)
各部署(セールス、マーケティング、CS等)と連携した、各種行動データのモニタリング環境の構築
データ活用基盤の定期的なメンテナンス
【求める人材】
【いずれか必須】
プロジェクトオーナーとして、マーケティング・インサイドセールス・フィールドセールス部門のいずれかの部署と連携して、AsIsとToBeを整理・定義し、業務改善を推進した経験
・ゼロベースでのフィールドセールスのKPI数値の設計と可視化や、業務フローから生産性のボトルネックとなっている箇所の特定と改善を行ったご経験があると尚可
・要件定義から設計、実装、テスト、リリースまでを一人で一気通貫で担当した経験があると尚可
自ら部署レベルでの業務効率を大幅に低下させている要因や、KPIの成長を阻害している要因を特定して問題解決に取り組んだ経験
Salesforce認定アドミニストレーター資格またはSalesCloudでの同等の運用経験があること
【歓迎】
・SaaS/サブスクリプション型のビジネスモデルやKPIに対する理解
・Account Engagement(旧Pardot)の運用・保守経験
【給与】
年収800~1000万円,※職務経験を考慮のうえ決定いたします。
【勤務地】
東京都港区
【勤務時間】
09:00~18:00
【雇用・契約形態】
【待遇・福利厚生】
通勤手当
【休日・休暇】
慶弔休暇 年末年始 夏期休暇 有給休暇
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