デジタルトランスフォーメーションを推進するポジション
企業情報
世界的な高級自動車ブランドを展開する外資系企業。
革新的なデジタル戦略と顧客体験向上に注力し、日本市場で強固なプレゼンスを誇ります。
職務内容
CRMおよびリテンションシステムの開発・改善を企画・推進
関係部署や販売店と連携し、システム要件を定義・調整
KPIやキャンペーンの分析・レポーティングを実施
Salesforceを中心とした顧客統合システムの運用・トラブル対応
グローバルと協力し、業務プロセス改善を継続的に推進
理想の人材
CRM運用・Salesforceに関する深い知識と実務経験
自動車業界またはファイナンス関連業務経験あれば尚可
英語・日本語ともにビジネスレベルでのコミュニケーション能力
システム改善プロジェクトやCRM導入の経験
高い調整力とステークホルダーマネジメントスキル
条件・待遇
グローバルブランドでの戦略的ポジション
デジタルトランスフォーメーションを推進する経験
多様なステークホルダーとの協働によるスキル強化
安定した事業基盤と長期的なキャリア形成の機会
顧客体験向上に直結するプロジェクトへの参画
Contact: James Moore
Quote job ref: JN
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