GUCCI Client Development

3週間前

Tokyo KERING JAPAN LIMITED Full time
Client Development & Strategy Manager: Accelerating Clienteling Strategies in Market This role is responsible for accelerating clienteling strategies in market, developing client engagement strategies to drive local growth, and supporting the Client Engagement Team in building and managing Japan strategy roadmaps.

The Client Development & Strategy Manager will be responsible for:

  • Developing client engagement strategies to drive local growth, reflecting the brand and company's strategy and local ambition;
  • Supporting the Client Engagement Team in building and managing Japan strategy roadmaps;
  • Ensuring client development strategies are translated into efficient and effective plans that elevate our image and relations with clients and meet target KPIs;
  • Setting KPIs in conjunction with HQ and Retail teams, tracking and analyzing performance, and sharing with stakeholders to define business opportunities;
  • Working closely with Retail, MD, and Digital teams to ensure seamless engagement with omni-channel clients;
  • Pursuing external collaboration opportunities and new ways of engagement to foster new client acquisition and develop a stronger client base;

To be successful in this role, you will need:

  • High communication skills, in both written and verbal forms (Japanese and English);
  • Excellent report writing and presentation skills;
  • Analytics skills, and proficiency in using database and office software;
  • Business acumen in marketing, retail, hospitality, and/or customer-related businesses;
  • Insights and consultancy expertise (a plus);
  • Luxury and/or fashion experience (a plus);
  • Agile, self-started, and open-minded;

Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and helps foster our ability to adapt to a changing world.

As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type: Regular

Organization: KERING JAPAN LIMITED

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