To make meaningful changes at the fastest-growing tech company in Japan?
For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact?
To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology?
For a place where things are not just fast - but they happen now?
We Are Zeals - "Designing conversations. Driving conversions."
Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" into "valuable" through designed chat on Messaging Apps.
Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience.
Our last 3 years have been phenomenal.We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.
The goal is simple:
to "revolutionize hospitality on the Internet" by unlocking digital customer service experiences that were limited to physical stores previously.
Just Getting Started…With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion.
Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.
This role blends the ownership of a data engineer and the business impact of an analyst.You'll partner closely with stakeholders to translate problems into scalable data solutions, shape our semantic layer and KPIs, and continuously improve performance and efficiency in our data platform.
Your contributions will directly accelerate how we understand customers, optimize conversational commerce, and drive growth at scale.What You'll Do
Designing and implementing robust dimensional data models that enable self-service analytics and reporting
Building and maintaining transformation layers using dbt to deliver trusted, well-documented datasets
Defining and managing business logic, metrics, and KPIs through a semantic layer
Partnering with stakeholders to translate business requirements into scalable data models
Establishing and enforcing data quality standards through testing, documentation, and monitoring
Optimizing query performance and warehouse costs through effective modeling strategies
What You'll Need
3+ years of experience in analytics, data engineering, or related fields with strong SQL proficiency
1+ years of hands-on experience with dbt (dbt Core or dbt Cloud)
Solid understanding of dimensional modeling techniques (Kimball, Data Vault, or similar)
Experience working with cloud data warehouses, preferably BigQuery
Proven ability to translate complex business requirements into clear, maintainable data models
Strong documentation habits and commitment to data governance
Experience collaborating with both technical teams and non-technical stakeholders
Fluent Japanese language skills with ability to have daily conversations in English
What Makes You Stand Out
Experience with dbt Semantic Layer or metrics layer implementations
Familiarity with BI tools such as Tableau, Looker, or Omni
Understanding of incremental materialization strategies and cost optimization
Experience working in bilingual (Japanese/English) environments
Fluent English language skills
Don't just take our word for it
Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague
Our Tech Stack
Backend Languages:
Go, Python, Elixir
Frontend Languages:
HTML, CSS, JavaScript (TypeScript, , Recoil, Zod, Tanstack, etc)
Mobile Languages:
None
Infrastructure:
Google Cloud Platform, GCP Pub/Sub, Kubernetes, MongoDB, MySQL, Postgres, BigQuery, Elasticsearch, Qdrant
Configuration management tool:
Terraform
CI/CD:
Github Actions, ArgoCD, CircleCI
Monitoring:
Grafana, GCP Cloud Monitoring, GCP Logging, GCP Cloud Trace, Opsgenie
Data:
BigQuery, Parquet, Spark, Scala, Python, dbt
Knowledge Tools:
Confluence
Other:
GitHub / Slack / Jira
Process:
Scrum
Ready to roll up our sleeves
We're obsessed with bringing hospitality to everyone – whether it's our customers or you You're an individual with unique needs, and while we may not have ping-pong tables or all-you-can-drink espresso bars to offer, we promise you a once-in-a-lifetime experience and co-workers you'll be proud to brag about to your friends, family, or anyone you meet the next time you go out As an employer, we're ready to roll up our sleeves and change the status quo if it means making your experience better.
Salary Range :
competitive
Performance review:
twice a year
Holidays: 10 days of annual leave in the first year, weekends off, national holidays, summer and winter breaks, and 5 refreshment leave days per year.
Visa support:
We sponsor visas for the right candidates.
Flexible working:
Highly flexible, remote-first organization (in Japan), Interim work from overseas
Housing allowance (within 1.5KM away from office)
Club activity allowance
Team building allowance and Lunch allowance
Zeals Bar (bi-monthly free-flow beer party)
For applicants via our CEO Masa Shimizu's X account:
Please note that if we receive a high number of applications, we may limit the number of candidates selected for an interview with Masa Shimizu as part of the screening process.
We appreciate your understanding and thank you for your interest.Show more Show less
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