エンジニア

3週間前


Tokyo, Tokyo RealMan Robotics ¥3,000,000 - ¥6,000,000 per year

職種
:

ロボットアフターサービスエンジニア(技術サポート・顧客向けトレーニング担当)

雇用形態
:

正社員(試用期間あり:3ヶ月)

勤務地
:

東京都内(出張あり/リモート応相談)

業務内容
:

  • 顧客現場でのロボット設置・試運転・点検・修理
  • 製品の定期保守、トラブル対応、障害解析
  • 顧客への操作説明、技術トレーニングの実施(オンライン/対面)
  • 海外エンジニアチームとの技術連携、報告
  • マニュアルやFAQ等の技術資料の作成・更新

応募資格(必須)
:

  • メカトロニクス、電気・電子、または情報工学に関する基礎知識
  • 顧客対応の経験(技術サポート、フィールドサービスなど)
  • 普通自動車免許(国内出張対応のため)
  • 英語または中国語での簡単な技術会話が可能な方

歓迎要件
:

  • ロボット業界でのフィールドサービス経験
  • 顧客向けトレーニングやプレゼン経験
  • 海外製ロボットの取り扱い経験
  • ビジネスレベルの英語・中国語スキル

給与
:

年俸制(経験・スキルに応じて決定)+出張手当

待遇・福利厚生
:

  • 社会保険完備
  • 交通費全額支給
  • 出張手当・残業手当
  • 技術研修制度あり(中国・欧州への研修機会あり)

勤務時間
:

9:00~18:00(休憩1時間)/フレックスタイム応相談

休日・休暇
:

  • 完全週休2日制(土・日・祝)
  • 有給休暇、夏季・年末年始休暇、慶弔休暇

Position
:

Field Service Engineer – Robotics (with customer training responsibilities)

Employment Type
:

Full-time (3-month probation period)

Location
:

Tokyo, Japan (Business trips required / remote negotiable)

Job Description
:

  • Installation, commissioning, inspection, and repair of robotic systems at customer sites
  • Routine maintenance, troubleshooting, and root cause analysis
  • Conducting technical training sessions for customers (onsite and online)
  • Coordinating with overseas engineering teams and preparing service reports
  • Preparing and updating manuals, FAQs, and technical documentation

Required Qualifications
:

  • Background in mechatronics, electrical engineering, or computer science
  • Experience in customer-facing technical roles (e.g. field service, support)
  • Valid driver's license (required for domestic business travel)
  • Basic technical communication skills in English or Chinese

Preferred Qualifications
:

  • Prior experience in the robotics industry as a service engineer
  • Experience delivering customer training or presentations
  • Familiarity with foreign robotic platforms
  • Business-level proficiency in English or Chinese

Salary
:

Annual salary based on experience and qualifications + travel allowance

Benefits
:

  • Full social insurance
  • Commuting expenses covered
  • Business trip & overtime allowances
  • Technical training programs (including opportunities in China or Europe)

Working Hours
:

9:00 AM – 6:00 PM (1-hour break) / flextime negotiable

Holidays
:

  • Complete 2-day weekends (Sat & Sun), national holidays
  • Paid leave, summer/winter holidays, bereavement leave

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