IT Assistant

2ヶ月前

〒- 東京都 渋谷区 神宮前, Scouta

IT Assistant


採用企業

Renowned French luxury brand specializing in leather goods

勤務地

東京都 23区, 渋谷区

雇用形態

正社員

給与

400万円 ~ 500万円

ワークスタイル


フレックスタイム制

募集要項

  • Troubleshoot and resolve IT issues for end-users, including PCs, mobile devices, video conferencing, and network/server problems.
  • Support of asset management processes following defined company Policies and IT standards
  • Provide IT support for the Tokyo office and 43 stores; assist executives with hardware/software setup.
  • Escalate complex issues to relevant teams with detailed logs for efficient resolution. (Ticket Escalation)
  • Maintain IT asset inventory, system diagrams, and documentation of software/hardware dependencies.
  • Reporting to the Japan Finance & IT Manager and the APAC IT Manager
  • Manage IT vendor communication, support, and procurement.
  • Maintain IT asset inventory, system diagrams, and documentation of software/hardware dependencies.
  • Support off-site events, investor conferences, and home office setups as needed.
  • Actively collaborate with internal and other stakeholders to execute projects.

応募必要条件


職務経験

3年以上

キャリアレベル

新卒・未経験者レベル

英語レベル

日常会話レベル

日本語レベル

ビジネス会話レベル

最終学歴

短大卒: 準学士号

現在のビザ

日本での就労許可が必要です

スキル・資格

  • Associate's degree of computer science or bachelor's degree. Equivalent combinations of IT education, experience, and certification will be considered
  • A minimum of 3-5 years' experience working in a preferably global IT organisation supporting Microsoft platforms
  • Experience in supporting an environment of > 50 users
  • Strong Japanese communication skills: English is good to have.
  • Expertise in troubleshooting PC/Mac hardware, video conferencing, Microsoft 365, VPNs, MDMs (InTune), and Active Directory.
  • Supporting Apple/mobile devices (iOS/Android).

勤務地

  • 東京都 23区, 渋谷区

労働条件


雇用形態正社員給与400万円 ~ 500万円

採用企業情報


会社の種類

中小企業 (従業員300名以下) 外資系企業

募集について

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