Job Title:
Commercial Excellence Manager
Location:
Tokyo, Japan
Department:
Performance Analytics
Reports to:
Head of Performance Analytics
About Opella
Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.
Our mission:
to bring health into people's hands by making self-care as simple as it should be for over half a billion consumers worldwide.
We Have100+ loved brands
11,000+ global team members
13 manufacturing sites
4 science and innovation centers
In Japan, through SSP, we lead with brands like EVE, Alesion, Hythiol, Drewell, and S-Tac.
We are B Corp certified in multiple markets.
More info:
Purpose of Role
To Improve Sales Force Productivity By
Establishing objective assessments of sales force size, structure, and allocation
Leading productivity-focused initiatives
Driving execution of sales and activity objectives
Key Objectives
Drive Sales Operations Processes
Sales Target Setting
Incentive Scheme design and management
Activity objectives and CRM configuration
Create And Lead Performance Management Framework
Governance, metrics, insights, and action plans
Lead Customer Insight Systematization
Segmentation and targeting
Secondary market data integration
Facilitate resource allocation decisions:
Sales force sizing, structure, geography, productivity, and channel investments
Support Cross-functional Initiatives
Projects that improve productivity
Requirements
Education:
Graduate in Business or related discipline
Degree in Statistics/Mathematics preferred
Technical Skills
Strong communication and presentation skills
Interpersonal and leadership abilities
MS Office and database proficiency
Knowledge of compliance and ethics
Experience
Similar role in sales operations or analytics
Experience in secondary market research
Pharmaceutical industry experience preferred
Location:
Based in Tokyo, Japan
Competencies Required
Leading change and productivity improvements
Strong analytical and business acumen
Technical knowledge in CRM, reporting, planning systems
Incentive management and design
Sales target setting and communication
Resource optimization and territory planning
Customer segmentation and targeting (PST)
Activity planning and performance management
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