売上貢献
顧客満足度向上
情熱と誇りを持って感動を与え、唯一無二の特別な体験をすることでを顧客満足度目標を達成する
Key KPIs
求人は?
Job Profile
Technical skills/abilities:
Personal skills
必要な経験:
3年以上の販売経験(Online/Offline不問)もしくは非対面チャネルを使った窓口での顧客対応経験
Remuneration:
Salary:¥12,000,000-¥18,000,000/year
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Shinjuku Cartier Fixed Termキーの責任事項 · 売上貢献 · CRC全体の売上向上に繋がる個人の売上・チーム売上・顧客数の目標を達成する · 顧客満足度向上 · Clientelingを実践して顧客満足度を向上させることで、CartierとClientとの長期的な関係を構築する · 情熱と誇りを持って感動を与え、唯一無二の特別な体験をすることでを顧客満足度目標を達成する · Key KPIs · CRC全体:CRC年間売上 / 顧客満足度(Japan Base基準の達成) · 個人:年間売上 / Medalliaを使った満足度調査結果 / SLA(Call, Email, Live ...
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