Job Type
Full-time
Description
The Technical Manager will be part of the Operations Team within CloudHQ Japan. This role is responsible for leading and managing the day-to-day technical operations of large-scale data centers in Osaka, Japan, with a strong focus on electrical infrastructure, while ensuring compliance with local regulations and the highest standards of reliability, safety, and availability.
Key Responsibilities
- The Technical Manager will oversee all technical aspects of the data center facility, with emphasis on electrical systems and operational excellence. The ideal candidate will have extensive knowledge of large-scale data center environments, including:
- Electrical distribution systems, static UPS, and emergency standby generation
- Fire alarm and suppression systems, as well as security systems
- Building management and monitoring systems supporting critical infrastructure operations
- Scheduling, coordinating, and executing preventive and emergency maintenance activities
- Ensuring uninterrupted support for critical loads through validated procedures and proven operational methods
What You Will Do
- Develop and implement strategies to ensure continuous availability of all critical technical systems
- Establish, maintain, and update preventive and predictive maintenance programs
- Create standard operating procedures and checklists for the site's CMMS platform
- Oversee training plans and provide supervision for contract staff
- Coordinate and audit services provided by external vendors
- Manage budgets and costs associated with technical infrastructure and operations
- Ensure compliance with company policies, industry best practices, and Japanese regulations
- Drive continuous improvement, standardization, and innovation across technical operations
- Build and maintain strong working relationships with internal stakeholders and external partners
- Collaborate with design and development teams to ensure optimized technical solutions for current and future facilities
Required Skills And Experience
- Proficiency in Microsoft Office applications (Excel, Project strongly preferred)
- Strong technical writing and documentation skills
- Advanced problem-solving ability with analytical and organizational expertise
- Ability to evaluate industry trends and apply insights to data center operations
- Demonstrated ability to improve operational efficiency
- Flexibility to work extended hours and respond to emergencies when required
- Ability to handle urgent matters outside of normal working hours
- Limited domestic travel as required
- Bilingual proficiency in Japanese and English (verbal and written communication)
Preferred Qualifications
- Bachelor of Science degree in Electrical Engineering or related technical discipline
- Eight or more years of facility management or facility engineering experience in a high-reliability data center environment
- Class 2 Chief Electrical Engineer License or higher is strongly preferred
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