Top key responsibilities:
Reports to Senior Client Services Manager in Japan.
Support day-to-day account operations.
Assist in preparing reports, presentations and client deliverables.
Coordinate with internal teams to help ensure timely delivery of services.
Respond to client inquiries in a professional and timely manner, escalating to managers when needed.
Maintain accurate client records and support business transactions.
Learn CARMA's products and services to gradually contribute to upsell and cross-sell opportunities.
Required qualifications / certifications:
3 Years minimum of experience required
IT savvy
Able to work in a fast paced & collaborative environment
Languages required:
English & Japanese
Preferred industry background (if any): PR, Marketing, Advertising
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