Chiyoda 0841 Deutsche Bank Aktiengesellschaft, Filiale Tokio Full time

Description

:

Details of the Division and Team:

The operations staff will be ensuring timely and accurate processing various types of payments transactions within own area of responsibility for smooth running of cash payments at Deutsche Bank AG Tokyo branch.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

  • Corporate Group Insurance – premium borne by company
  • Annual health checkup – cost borne by company (once a year; conditions apply)
  • Flexible Work Arrangements – various ways to work, to fit employees' needs
  • Child care and elderly care benefits – corporate discount through designated child care & elderly care vendors
  • EAP – free and confidential counseling, online work-life resources
  • Employee networks – Diversity, volunteering, sports, family care - various activities to participate
  • Special leaves entitlement
  • Your key responsibilities:

    Payments Processing is responsible for the accurate and timely processing of all types of payments, as well as the handling of cash related investigations.

    Work includes:

  • Processing time-critical transactions on behalf of the bank's internal and external client
  • Ensuring that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the bank or for our clients
  • Managing relationships between front office and external parties
  • Ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines
  • Your skills and experience:

  • At least 3 years experience in payment processing role
  • Knowledgeable with the Japan payment landscape
  • Native level Japanese and able to read and write English well
  • Good communication and client service skills
  • Self-driven, able to work independently and be a good team player
  • How we'll support you:

  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • Training and development to help you excel in your career


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