From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.
In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member.
to delight our guests, Team Members, and owners alike.
The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Hotel Manager, Director of Finance and Director of Human Resources.
This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image.
What will I be doing?As the Commercial Director, you will be responsible for performing the following tasks to the highest standards:
Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager.
Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements.
Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively.Participate in developing and implementing hotel and departmental policies and regulations.
Develop marketing strategies and promotion plans to adjust to the market situation in real time.
Supervise and drive the progress and implementation of marketing plans.
Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings.
Monitor and evaluate current initiated marketing activities and market dynamics.
Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained.
Conduct regular market research and obtain information about competitors.Set pricing strategies and sales targets for the hotel.
Manage special projects and other related businesses.
Ensure efficient use of departmental resources.
Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc.
Ensure that department staff are clear about the responsibilities assigned to them.Take immediate corrective action when the interests of the department or hotel are jeopardized.
Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback.
Manage departmental expenses and budgets.
Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date.
Control departmental costs in accordance with hotel policies to avoid waste.
Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.
Ensure the filing of departmental documents and related information.
Maintain communication with all operating departments within the group to maximize sales opportunities.
Promote hotels in relevant industries at home and abroad.
Actively participate in sales activities initiated by Hilton.
Organize promotional trips for target markets.
Maintain good relationship and communication with target markets at home and abroad.
Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.
Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company.
Adhere to hotel safety policies, emergency rules and procedures.Ensure employees fully understand and follow the contents of the employee handbook.
The department reserves the right to change or supplement the job description if necessary.
Perform any other reasonable duties assigned.
What are we looking for?
A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members.
Hospitality:
Volunteer to provide unparalleled hospitality.
Integrity:
Do what you should do all the time.
Leadership:
Strive to be a leader in both your industry and your community.
Teamwork:
Actively promote teamwork spirit in all work.
Ownership:
take responsibility for your actions and make decisions.
Now:
Operate with urgency and discipline.
Bachelor's degree.
At least 5 years of relevant management experience in international hotel chains.
Able to formulate and implement operating budgets and business plans.
Able to effectively market and position the brand at desired levels.
Able to manage the Sales department.
Able to assist the General Manager and Management in achieving the hotel's overall business objectives.
Knowledgeable of political, economic and social issues, and market trends.
Good communication, organizational and presentation skills.
Able to lead, guide and develop employees.
Knowledgeable of and able to deal with crisis.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it allWork Locations
Conrad Tokyo
Schedule
Full-time
Brand
Conrad Hotels & Resorts
Job
Sales and Marketing
-
Tokyo Specialized Group国際的なホテルネットワークを持つ企業が、ホテル運営を戦略的に管理し、シニアチームメンバーと協力する営業統括ディレクターを募集しています。この役職は、売上、マーケティング、収益管理の取り組みをリードし、ホテルの収益性とブランドの一貫性を確保します。 · 業務内容: · - 営業、マーケティング戦略とプロモーションプラン · - ホテルビジネスチームをリードし · - 年間予算予測作成管理等 · ...
-
Tokyo, Tokyo Michael Pageアジア全域の戦略的学習をリードするポジションであり、医療機器業界で商業力強化を推進するリーダーシップです。グローバル医療機器メーカーは革新的な技術で医療の質向上に貢献し、アジア市場で急成長を続けています。 · ...
-
Tokyo, Tokyo Michael Pageアジア全域の商業学習戦略をリード、多国籍チームを率いるリーダーシップポジションです。革新的な製品とソリューションを提供し、アジア市場で急成長を続けています。 · ...
-
Commercial Director
2ヶ月前
Tokyo Wizards of the Coast ￥600,000 - ￥1,200,000 per yearAs Commercial Director at Wizards of the Coast, you will lead and transform local operations driving revenue growth brand visibility community engagement across all Wizard products franchises including Magic: The Gathering Dungeons & Dragons. · This role requires seasoned bilingu ...
-
Tokyo HiltonThe Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members. · Assist the General Manager to complete all work related to revenue and marketing of the hotel. · Responsible for th ...
-
Japan BokuThe Commercial Director will be the senior executive responsible for building, managing, and growing Boku's presence in Japan. This individual will oversee commercial growth, strategic partnerships, regulatory compliance, operations, and team leadership. · Bachelor's degree in Bu ...
-
Tokyo Richemont Full timeThis position will be responsible for the Commercial teams (Retail, Wholesale, and Outlet) in Chloe Japan.Formulate and achieve annual sales objectives by distribution typeAchieve sales objectives across all channelsMaintain and build relationships with landlords and departments ...
-
Tokyo ChloéThis position will be responsible for the Commercial teams (Retail, Wholesale, and Outlet) in Chloe Japan. The Commercial Director will manage , coordinate , and drive the sales teams to maximize · the growth of Chloe Japan , ensuring retail excellence across all distribution ch ...
-
Tokyo Hilton+The Commercial Director is responsible for establishing effective working relationships with senior team members to support the General Manager in strategic planning and overall business goals. · + · Assist the General Manager to complete all work related to revenue and marketin ...
-
Commercial Director
1週間前
Tokyo Wizards of the CoastWe connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering and Dungeons & Dragons to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. · ...
-
Commercial Director
2ヶ月前
Tokyo Wizards of the Coast ￥1,200,000 - ￥2,400,000 per yearThe Japan Commercial Director at Wizards of the Coast will lead and transform the company's local operations, driving revenue growth, brand visibility and community engagement across all Wizards products and franchises. · 10+ years of experience in sales and marketing leadership ...
-
Tokyo, Japan Gigantes GroupDevelop and implement commercial strategies to drive business growth for renewables projects in Tokyo Japan lead a sales team to achieve revenue targets and expand market share build strong relationships with key stakeholders in the renewable energy industry. · ...
-
Tokyo Intuitive+Job summary · The Director of Asia Commercial Learning is a pivotal role in shaping the commercial capabilities and performance culture across one of the fastest growing and most diverse regions. · ...
-
Chiyoda Advanced Micro Devices, Inc Full timeJoin AMD as we shape the future of AI and beyond. Together, we advance your career. · ...
-
Tokyo MicrosoftThe Japan Finance team partners closely with the sales & marketing teams to identify growth opportunities, accelerate revenue, optimize resources allocation, nurture a strong compliance culture, and deliver upon statutory & tax local requirements. · ...
-
Tokyo Veeam Software Full timeThe Sales Director (East Region) is responsible for leading Veeam's enterprise sales business across Eastern Japan. This role drives strategic growth through enterprise account leadership, channel partnerships, and the development of a high-performing Enterprise Account Manager t ...
-
Tokyo ChloéThis position will be responsible for the Commercial teams (Retail Wholesale Outlet) in Chloe Japan. · Sales Strategy Performance Management Formulate achieve annual sales objectives by distribution type Achieve sales objectives across all channels Setting sales strategies object ...
-
Tokyo Gilead SciencesGilead is looking for a Director of Commercial Excellence to lead operational excellence and strategic initiatives across all business units in Japan. The role involves driving strategy formulation, proposal, and execution to embed commercial excellence within the organization. · ...
-
Greater Tokyo Area AfreshAfresh is the leading AI company in fresh food—partnering with grocers like Albertsons to order billions of dollars of fresh food in over 12,000 grocery departments nationwide. · We're on a mission to eliminate food waste and make fresh food accessible to all. In 2025 alone our s ...
-
Tokyo Microsoft Full timeWe're driving shareholder value in 54 subsidiaries & 120 Sales Locations. We land the company vision around transformation of our business and customer orientation. · Drive strategic resource allocation and investments. · Build trust to lay the foundation of long-term growth from ...
-
東京都, 日本, IntuitiveThe Director of Asia Commercial Learning is responsible for leading the strategic vision, learning agendas and tactical execution of commercial training and development in Japan, Taiwan, South Korea China India. This senior leadership role develops delivers comprehensive learning ...
