MAIN PURPOSE
This position will be responsible for the Commercial teams (Retail, Wholesale, and Outlet) in Chloe Japan. The Commercial Director will manage, coordinate, and drive the sales teams to maximize the growth of the business.
This entails formulating and executing comprehensive sales strategies, ensuring retail excellence across all distribution channels, and identifying new business and network development opportunities.
Furthermore, the role is critical in fostering strong cross-functional collaboration, aligning with global directives, and leading the development of a high-performing commercial team.
Key ResponsibilitiesSales Strategy & Performance Management
Formulate and achieve annual sales objectives by distribution type
Achieve sales objectives across all channels
Setting sales strategies and objectives which maximize the output of the business
Maximize performance of BTQs and ensure that Retail Excellence is maintained at all doors
Identify new business and commercial opportunities for growth
Cross-functional Collaboration & Alignment
Coordinate with other departments (MD, Marcom, CRM) to ensure that sales strategies and events are properly supported and executed
Work together with Merchandising, Marketing, and others functions to plan and execute events & activities
Build strong relationships with HQ counterparts and stakeholders and ensure that regional and global initiatives and directions are aligned
Ensuring Commercial teams operations are aligned with HQ and Group policies and direction
Retail Network & Store Development
Maintain and build relationships with landlords and departments in order to maximize visibility, image, and output of the business
Work closely with Brand Head and negotiate new shop openings, refurbishments, and relocations
Work closely with Store Planning and ensure that all store development projects proceed cost efficiently, fall within budget and on schedule; all while maximizing brand image and visibility
Team Leadership & Development
Responsible for hiring and staffing of BTQs
Responsible for career and skill development of Commercial Team and BTQs
Qualifications
Strong experience in Retail Management +5 years
Native level Japanese language skills, Fluent level English language skills
Business acumen, organizational, and prioritization skills
Strong analytical and presentation skills
ATTRIBUTES
Strong leadership and management skills
Strong communication skills
Client and Retail centric mindset
Passionate about growth and developing the business
Proactive innovative
Team Player
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