To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.
Success Architect は Salesforce 製品に関する技術的な専門性に加えてアーキテクチャや技術戦略についての広い知見を持ち、私たちのお客様が Salesforce 製品を最大限に活用してビジネス価値を実現していただくためにプロアクティブ・リアクティブの両面にわたりご支援を提供するロールです。Success Architect は私たちのお客様の中でも特に Signature Success Plan 契約をお持ちのお客様に対して、自分自身の持つスキルだけでなく Salesforce がグローバルに持つノウハウやベストプラクティスも駆使しながら、お客様が技術面・ビジネス面の課題を解決していくためのアドバイスを行います。
私たちは、以下の Salesforce の多様な製品について実証可能な 1 つまたは複数のスキルと経験を持つ Success Architect を募集しています。特に Core Platform(Sales Cloud, Service Cloud, Experience Cloud, Salesforce Platform 等) のでスキルと経験を本ポジションでは必須とし、 加えて今後の AI/Agentforce の領域で必要となる Data Cloud や AI/Agentforce に関するスキルや知識、経験をお持ちの方を歓迎しますが、担当いただく製品の範囲は限りません。
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Platform
Data Cloud
Agentforce
責任
お客様に Salesforce の製品とその機能を実装する際のベストプラクティスを提供します。
お客様の技術的な問題に関して専門的なアドバイス(推奨事項)を提供します。
お客様がご利用の Salesforce 環境に導入すべき監視指標(パフォーマンス等)についてのアドバイスと分析レポートを提供します。
お客様が機能の廃止 (End of Life) などの Salesforce 製品の主要な変更に備えるのを支援します。
お客様がご利用の Salesforce 環境のアーキテクチャを評価するレビューボードに参加します。
Salesforce にとって戦略的な製品や機能の利用をお客様に促進します。
製品マネジメント部門から提供される製品の重要な情報をキャッチし、それをもとにお客様や Salesforce 社内の関係チームにとって有益なアセット(ベストプラクティス、ナレッジ、FAQ 等)を作成します。
必要なスキルと経験
次の領域の広範囲な経験(特に Salesforce またはそれに関係するアプリケーションに関するものであることが望ましい): コンサルティング、テクニカルサポート、アカウントマネジメント、プロジェクトマネジメント
お客様の視点に立って課題にアプローチする経験
3 年以上の Salesforce Core Platform 製品に関わる業務経験
Salesforce Core Platform 製品の機能と、その適切な使い方や運用に関する深い知識(Salesforce 製品だけでなく、3rd Party ソリューションとのインテグレーションを含む)
大規模かつ技術的に高度で、常に製品機能の課題を抱えているようなお客様に対応した経験
お客様の役員クラスも含めてあらゆるレベルの立場の方に対して信頼されるように効果的にコミュニケーションし、価値を示し、影響を与える能力と実績
困難でプレッシャーのかかる状況においても、複数のタスクに対して優先順位づけし効果的に実行できる能力
技術的なコンセプトを分析しそれをビジネスの言葉に置き換える能力、および技術的な機能をビジネスの要件にマッピングできる能力
クラウドコンピューティング(マルチテナント)の世界におけるデータベース、アプリケーション、ネットワーク技術についての理解
相手に合わせてメッセージの抽象度・具体度を適切にコントロールしてコミュニケーションできる能力
新しい技術や機能について継続的に学ぼうとする積極的な姿勢
高いモチベーションを保ち、自発的・自立的に業務を遂行する能力
部門・職位を超えて協力する姿勢・能力
望ましいスキルと経験
何らかの Salesforce 製品の認定資格
Data Cloud の実装経験
データモデリングに関する業務経験
AI 関連の活用/実装にかかわる業務経験
英語(ビジネスレベルの読み書きと会話)
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
-
Success Architect
1ヶ月前
Tokyo Salesforce Full time￥5,000,000 - ￥10,000,000 per yearWe are looking for a Success Architect to provide technical expertise and broad knowledge of architecture and technology strategy to help our customers get the most out of Salesforce products and achieve business value. The Success Architect will work with our customers, particul ...
-
Success Architect
1ヶ月前
Tokyo Salesforce ￥10,000,000 - ￥15,000,000 per yearReady to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce. · Provide best practices for implementing Salesforce products to customers. · Offer te ...
-
Tokyo Salesforce ￥5,000,000 - ￥15,000,000 per yearThe world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. · Team strategy, policy, and priority decision-mak ...
-
Tokyo Salesforce ￥6,000,000 - ￥12,000,000 per yearWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. · Provide technical expertise on Salesforce products, ...
-
Japan - Tokyo SalesforceSalesforce is looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. · ...
-
Japan - Tokyo SalesforceWe re Salesforce the Customer Company inspiring the future of business with AI+ Data +CRM Leading with our core values we help companies across every industry blaze new trails and connect with customers in a whole new way And we empower you to be a Trailblazer too driving your pe ...
-
Business Architect
3週間前
Tokyo griddable ￥1,000,000 - ￥2,500,000 per yearビジネストランスフォーメーションコンサルタントは、Customer Successに向け、お客様ビジネスのトランスフォーメーションを有償サービスで支援するコンサルタントです。BAはお客様と共にビジョン、戦略(カスタマーフロント領域)、ビジネス課題、業務課題などを明らかにした上で、変革像をDesignし、クライアントのトランスフォーメーションジャーニーをmulti-functional teamsと連携しながら、ナビゲートします。 · ...
-
Trail Architect
1ヶ月前
Tokyo Salesforce ￥9,000,000 - ￥12,000,000 per yearTrail Architect はSalesforce製品導入プロジェクトを支援するコンサルタントです。お客様が直面するビジネス上の課題や目的を理解した上で、当社のベストプラクティスに基づいた包括的なソリューション設計を行います。 · お客様の成功にフォーカスし、お客様の戦略を理解した上でプロジェクトを推進する · 当社のBestPractice(標準機能、各種ナレッジ)に基づき、広い視野と長期的な視点でお客様のビジネスを中心に捉えながら、お客様やパートナー様と共にビジネスニーズに最適なソリューションを提供する · お客様のニーズ・ビジネスに適合するソリ ...
-
Solution Architect
1ヶ月前
Tokyo Salesforce ￥15,000,000 - ￥25,000,000 per yearソリューションアーキテクト(SA)は、戦略的なお客様企業の当社製品導入プロジェクトを支援するコンサルタントです。顧客が直面するビジネス上の課題や目的を深く理解した上で、機能・技術の両方の側面から顧客と会話し、要件の理解、情報の解析、当社のベストプラクティスに基づいた包括的なソリューション設計を行います。 ...
-
Solutions Architect
2ヶ月前
Tokyo E-Solutions ￥120,000 - ￥180,000 per yearWe are looking for an experienced and customer-focused AWS Infrastructure Architect to join our growing cloud team in Tokyo. · Design and implement AWS Landing Zones using Control Tower and multi-account strategies. · Define and build secure, resilient, and scalable architectures ...
-
Solutions Architect
2ヶ月前
Tokyo Stripe Full time￥1,200,000 - ￥2,400,000 per yearAs a member of the Solutions Architecture Team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer's organization to provide business and technical thought leadership, and become a tru ...
-
Tokyo E-Solutions ￥8,000,000 - ￥12,000,000 per yearWe're looking for an experienced SAP MM professional to join our team in Tokyo. If you're passionate about delivering high-impact SAP solutions and driving digital transformation, we'd love to connect. · Lead business diagnosis, planning, and process design activities · Analyze a ...
-
Tokyo E-Solutions ￥8,000,000 - ￥12,000,000 per yearSAP FICO Functional Finance Consultant/Architect with a vertical in SAP FICO solution design and end to end implementation. · The successful applicant must be an SAP FICO Functional Finance Consultant/Architect with a vertical in SAP FICO solution design and end to end implementa ...
-
Solution Architect
2週間前
Tokyo PTC ￥2,000,000 - ￥2,800,000 per yearWe are looking for a Solution Architect to support our project team and customers in implementing and converting their current PLM system to Windchill+. The ideal candidate will have experience in consulting/implementing/deploying/supporting PLM systems or other Enterprise Applic ...
-
London NetskopeWe are looking for a highly technical team member to join our team, able to articulate high-level business benefits to the various target audience, · As a Solutions Architect, you are an integral part of the organization. · You will work closely with WW pre-sales teams to assist ...
-
Tokyo Infor ￥4,500,000 - ￥5,500,000 per yearInfor is seeking an experienced Industry Solution Architect in the Automotive Industry to join our team in Japan. · ...
-
Tokyo Kyndryl Full time$140,000 - $170,000 per yearAre you a mastermind when it comes to software architecture and design? Do you have a passion for developing innovative software solutions that are ahead of the curve? · ResponsibilitiesDesigning cutting-edge software frameworks, systems, and products. · Using technical expertise ...
-
Tokyo Amazon ￥1,000,000 - ￥1,500,000 per yearAs a member of the Global Real Estate & Facilities (GREF) team overseeing corporate office space, this position will lead Workplace Design & Construction (D&C) projects in Japan. · ...
-
Tokyo HirePlanner Japan | Find Jobs in Japan, Work in Japan, Careers in Japan 🇯🇵The Red Hat Consulting Department is looking for a Telco Consultant to join us in Tokyo, Japan. · ...
-
Solutions Architect
1ヶ月前
Tokyo RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) ￥2,000,000 - ￥2,500,000 per yearWe're looking for a Analytics Solution Architect to support our team in Tokyo, Japan. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. · Expertise in On-prem/Public cloud Inf ...
-
Tokyo Confluent Full time￥2,000,000 - ￥2,800,000 per yearWe're not just building better tech. We're rewriting how data moves and what the world can do with it., · In this role you will focus on driving customer value and technical health while supporting business goals for renewal, expansion, and strategic growth.Lead a team of multi d ...
