Consultant Link Services

18時間前

Tokyo Veeva Systems Full time

The Role

In this client-facing and problem-solving role, you will independently lead the successful implementation of Veeva's gold-standard scientific data with our customers in Japan and APAC. You will be focused on client communications, project management, creating simple and engaging onboarding material, and pre-empting and supporting the specific needs of the customer. You will support and drive the adoption of the Link platform with our customers and conduct tailor-made training sessions based on the customer and the team. You will work closely with the product, sales, and insights team at Link in a dynamic and expanding team. You will be the trusted partner for our key client stakeholders, developing good relationships to ensure customer success.
If you are excited about consulting in healthcare, analytics, and working in a fast-growing tech and data company, we are the optimal fit.

What You'll Do

  • Manage the process of implementation of Veeva Link with Japanese customers
  • Develop and nurture relationships with senior stakeholders to support medical and commercial teams to support customer success
  • Drive a change management process, on-board and train end users, and maximize engagement with customers
  • Constantly evaluate our offerings and approach and proactively develop solutions to address customers' business needs and use cases

    • Requirements

  • Fluent/Bilingual in Japanese and English
  • At least 3+ years of consultant experience in the healthcare/pharmaceutical industry or alternatively experience in pharmaceutical industry, preferably Medical Affairs.
  • Detailed understanding of the roles in different functions in the pharmaceutical industry and the challenges facing each stakeholder type
  • Degree in Life Science
  • Confidence, comfort, and familiarity in driving discussions with senior stakeholders in pharma
  • Excellent communication and relationship-building skills
  • Talent and desire for customer-facing activities
  • Ambition for high-quality and self-motivated work
  • Mindset of continuous improvement
  • Technically accomplished

    • Nice to Have

  • Experience with KOL data
  • Good grasp of the current and evolving clinical and scientific environment in at least one therapeutic area
  • Experience in insights generation for pharma

    • Perks & Benefits

  • Allocations for continuous learning and development
  • Health and wellness programs
  • "Work Anywhere" policy

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