<注目ポイント・魅力>
・整形外科・再建外科領域における世界的なリーディングカンパニー
・近年、デジタルヘルス・ロボティクス分野にも注力
・新規増員によるコンフィデンシャル案件
・カスタマーサービス経験と英語力を活かせるシニアポジション
【カスタマーサービス経験×英語力】
※近年デジタルヘルス・ロボティクス分野に注力する企業で、カスタマーサービス経験と英語力を活かせるシニアポジションです。
・カスタマーサービス業務の人員・作業調整
・課題発生時の迅速対応と社内調整
・3PL業務の管理・課題抽出
・コマーシャルオペレーションのKPI分析・改善活動
・ESPオペレーションの管理・運営
・カスタマーサービス部門の全体統括
・コマーシャルオペレーション/全社レベルのプロジェクトへの参画
・基幹システムに基づく業務管理
・業務改善と次世代システム導入を見据えたプロセス構築
<労働条件・その他>
雇用形態:正社員
年収:1,100万円~1,400万円
勤務地:東京都
勤務時間:社内規定による
業界:医療機器
<会社概要>
【大手米系ヘルスケアカンパニー】
・米国に拠点を置き、クラス1~3の医療機器の製造・輸入・販売を行うトップクラスのヘルスケアカンパニーです。
・国内の医療機器市場でも確固たる信頼を得ています。
<応募要件>
【必須要件】
・ビジネスレベルの英語力
・カスタマーサービスでの顧客対応経験
・SAP、Oracle、AS400のモジュール活用経験
<スキル・資質>
・グローバルプロジェクト遂行力
・業務判断・責任遂行力
・オペレーション管理運営へのキャリア志向
【歓迎要件】
・大卒以上(ビジネス/ロジスティクス/システム関連分野尚可)
<ご経験>
・医療機器業界での実務 ※貸出ビジネスの知識は特に歓迎
・SAPシステムの導入プロジェクト
・海外業務・プロジェクト
<スキル・能力>
・大量データの整理・分析力
・部門間コミュニケーション力
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