Job Description
About the Department/Service:

• Contributing to Business Growth by Leveraging Rakuten Mobile's Rapid Growth and Rakuten Group's Assets: You can directly contribute to business growth and feel a sense of accomplishment by providing innovative DX solutions to customers, integrating Rakuten Group's assets and cutting-edge AI technology, not just Rakuten Mobile's.
• Career Development Through Social Contribution: In the telecommunications industry, which is an infrastructure, we are pioneering satellite communication. DX is essential for solving social issues. Through such social contributions, you can enhance both your specialized skills and career, thereby increasing your market value.
• Aiming to "fundamentally transform the business of our client companies through DX, create new value, and bring sustainable growth and competitive advantage," rather than simply introducing the latest technology.

The mission on the ground is to further strengthen Rakuten Mobile's strengths. We will not just sell SIMs and devices, but also support the introduction and adoption of communication and solutions.

In-depth Problem Analysis:
Thoroughly interview customers to identify their true problems and potential needs, and grasp their essence. This will be done in cooperation with sales.

Strategic DX Proposal:
Utilize the latest digital technologies (AI, IoT, cloud, data analysis, etc.) to formulate and propose optimal DX strategies that lead to business model transformation, operational efficiency improvements, and new business creation for customers. We will accompany client companies after the solution is introduced.

Transformation Partner:
We will not only propose but also partner with customers to drive transformation from introduction to adoption and outcome creation.

Creating the Future:
We will help redefine customers' businesses through the power of digital technology and create new customer experiences and social value.

Recruitment Background
Due to business expansion, we are looking for individuals who can serve as PMs to promote DX at Rakuten Mobile, or who aspire to become PMs.

Job Summary
We consistently support client companies from the formulation to the execution of DX (Digital Transformation) strategies to solve their business challenges with digital technology and establish a competitive advantage. Beyond mere IT introduction, we co-create the future of our customers through business model transformation, business process reengineering, and the creation of new customer experiences.

Job Details
Our work is a creative challenge that transforms customers' "impossible" into "possible."

In-depth Problem Analysis/Strategy Formulation
Deeply understand customers' businesses, operations, and IT environments to identify potential challenges and needs.

Utilize the latest digital technologies (AI, IoT, cloud, data analysis, etc.) to propose optimal DX strategies and roadmaps that lead to business model transformation and operational efficiency improvements.

Solution Design And Project Promotion
Based on the strategy, design specific solutions, define requirements, and lead the entire introduction project.

Effect Verification And Continuous Improvement
Measure the effects after introduction, evaluate KPI achievement and ROI. Provide continuous improvement proposals and advice for the next DX steps.

Stakeholders
We work closely with the management, business divisions, and information systems departments of client companies. Internally, we collaborate with sales departments that have initial contact with customers, and also with various solution departments and R&D departments that have technical expertise. We also cooperate with external technology vendors and consulting firms to build optimal solutions.

Work Approach
We primarily adopt an agile approach that emphasizes dialogue and collaboration with customers.

Scope Of Responsibility
We are responsible for consistently leading "strategy formulation," "execution support," and "outcome creation" towards the realization of DX for client companies. Specifically, our scope of responsibility includes the validity of the DX strategy, the feasibility of the proposed content, successful project promotion, and contribution to customer business outcomes.

The environment where you can always be exposed to cutting-edge technology and update yourself provides the greatest joy to those with intellectual curiosity. Please lend us your strength for a stimulating, creative, and above all, future-shaping job

Work Environment
DX Engineering Department: 10 people

Consulting Team: 4 people

Embedded Service Team: 2 people

Mobile Coordinator: 4 people

Our members come from diverse backgrounds, including not only those from the IT and mobile industries but also experienced professionals from consulting firms, those with experience launching services, and those who have served as business managers and turned a profit in a short period. Each member leverages their expertise and experience to contribute to the department and projects. Therefore, even if you have experience in a different industry, you can fully utilize your accumulated knowledge and skills in this new environment.

Required Qualifications
Entry-level applicants welcome.
Experience in a consulting firm (3+ years) OR experience in proposal-based sales with a successful track record of building long-term customer relationships and a strong interest in consulting or PM work. OR experience accompanying customers in DX implementation for a long period as a solution implementation manager (3+ years).

Basic PC skills (Excel, Word, PowerPoint, etc.).

Experience with the entire process from ordering equipment to delivery and after-sales support.

Fluent in Japanese (as clients are Japanese companies).

Preferred Qualifications
Business-level English proficiency (TOEIC 800 or equivalent skills).

Other
work location
Futakotamagawa Rise Office, Tokyo

Supplement Regarding Transfers
Yes *There is a possibility of domestic and international business trips and transfers.

Languages
English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)