Tokyo, Tokyo Michael Page
  • ラグジュアリー業界での専門性を深めながら、幅広いスキルを習得できるポジション
  • 長期勤務者が多く、安心してキャリアを築ける職場

企業情報
世界的に展開するラグジュアリーブランドグループの一員として、安定した経営基盤と充実したトレーニング制度を備えています。グローバルな環境でキャリアを積みたい方に最適です。

職務内容
仕事内容

  • 時計・ジュエリー修理に関する電話・メール対応
  • 顧客・製品情報のシステム入力(SAP使用)
  • スイス本社との確認業務(Eコマース関連)
  • 修理受付、納期案内、費用通知などのアフターサービス対応
  • 社内チームへの問い合わせ対応や事務サポート
  • 必要に応じてアウトバウンドコールや販売サポート業務

理想の人材
必須条件

  • カスタマーサービス、カスタマーサポート、コールセンター等の顧客対応経験(目安:2年以上)
  • 日本語レベル:ネイティブレベル
  • 英語レベル:読み書きレベル以上(会話できれば尚可)
  • 基本的なPCスキル(Excelなど)

歓迎条件

  • ラグジュアリーブランド、ホテル、航空業界などでの接客経験
  • SAPやSalesforce、Proconcept等、もしくは類似システムの使用経験

条件・待遇
勤務地

  • 東京都23区内

雇用形態

  • 正社員

給与・待遇

  • 年収400万〜500万円(経験に応じて変動)※残業手当、各種福利厚生あり

勤務時間・休日

  • 9:30〜17:30(基本残業なし)
  • 土日祝休み

魅力ポイント

  • 大手グループならではの安定した環境と充実した研修制度
  • 国際的な業務に携わりながら、専門性を高められるキャリアパス

Contact: Estevan Kawano
Quote job ref: JN



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