〒- 北海道 札幌市 北区, ( 株 ) ジャス卜 ファイン

仕事内容


「働き方を変えてみたい」「新しい環境でチャレンジしたい」そんなあなたに

インターネットバンキングに関するお問い合わせの一次受付対応

インターネットバンキングのログイン方法、スマホアプリの使い方や画面の確認方法など

操作に関するお問い合わせの一次受付対応をお願いします

お問い合わせ内容ヒアリングし、担当部署からの折り返しをご案内します。

  • 想定される入電内容

・ログイン方法

・スマホアプリの使い方や画面の確認方法など操作に関するお問い合わせ対応

・停止解除に伴う手続き案内業務

・及び付随するシステムへの入力

お客さまとの会話を検知して自動でFAQを検索してくれるAIシステムあります。

AIが回答例やトークスクリプトを瞬時にモニターに表示してくれます。

パソコン操作はプルダウン選択がほとんどなので、文字入力が苦手な方でも安心です。

対応中に操作ができ、後処理の時間がほぼかかりません。

※特定の曜日のお休み希望がある方は、時給1,300円です

お仕事の特徴

・駅チカ

・対応範囲限定の一次受付

・会話を検知して自動でFAQを表示するAI導入あり

最初は分からないことばかりで当然

丁寧にフォローしてくれるので聞きやすい環境です

エントリー頂ける事を楽しみにしています(*^_^*)

応募資格


未経験OK

雇用形態


派遣社員

勤務地


北海道札幌市北区北七条西

シフト・勤務時間


《シフト》

週3日|週5日

《勤務時間》

08:50~17:00

08:50~16:00

あなたの希望のワークライフ実現をサポートします

まずはお気軽にご応募・ご相談ください

給与


時給1380円

給与詳細


時給1380円

待遇/福利厚生

  • 交通費規定内支給
  • 社会保険完備
  • 有給休暇
  • 時間外手当
  • 契約社員・正社員登用制度
  • 年末年始休暇あり
  • 健康診断(条件あり)
  • 休憩室完備(喫煙室・自販機、給湯器、冷蔵庫)
  • 飲食店・カフェ・コンビニもあり
  • 受動喫煙対策:屋内原則禁煙(喫煙専用室あり)

服装:ビジネスカジュアル

※各規定あり。就業先によって異なる場合あり

就業期間


(長期)期間の定めなし、もしくは、1年以上の期間限定



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