仕事内容:
携帯電話の機器操作等に関する顧客対応をお願いします。
・2次受付の顧客対応
=> Android・iPhone・フィーチャーフォンの使い方/オンライン画面の操作等
※コールバックでの電話発信をお願いする場合あり
※1日12件が目標
・PCの設定方法や付帯サービスに関する説明全般
・顧客の情報検索、対応履歴の入力
【会社の主力商品・サービス】
通信事業会社
【勤務時間】
シフト制
早番=8:45~17:15(休憩時間 12:00~13:00)
遅番=11:45~20:15(休憩時間 14:00~15:00)
他、派遣先の規定による
【残業】
10~15時間程度/月
【月収例】
約284,000円(時給1,700円×実働7.50h×21日+残業10h)+交通費
※月収例は一例であり、保証するものではありません。
【交通費】
通勤交通費の支給あり(当社規定による)
【服装】
オフィスカジュアル
【研修期間】
(1)座学研修:1/19(月)~2/16(月)※状況に応じて在宅研修を実施
9:00~17:30(休憩時間 12:00~13:00)
(2)隣席・OJT研修:2/17(火)~3/6(金)
早番8:45~17:15(休憩時間 12:00~13:00)/遅番11:45~20:15(休憩時間 14:00~15:00)
(3)着台予定日:3/7(土)
※研修の習熟度によって着台日が前後する場合もあり
※座学・隣席研修期間は原則土日祝休み(土日祝に研修を行う場合は事前に通知)
※研修内容や運営体制の見直しなどにより、研修スケジュールが変更となる場合もあり
※研修期間中は時給1,600円
【職場環境】
ロッカー・休憩室:あり
【その他】
在宅勤務あり(テレワーク・リモートワーク)
【喫煙環境】
敷地内禁煙(喫煙場所なし)
屋内禁煙(喫煙室なし)
【雇用形態等】
・雇用形態:派遣労働者
・雇用期間の定め:あり(有期雇用)
※就業期間は、お仕事ご紹介時の状況により変動いたしますので、
ご紹介時に改めてお知らせいたします。
※更新する場合(契約期間満了時の業務量、勤務成績等により判断)
※原則、通算契約期間並びに更新回数に上限はありません。
・試用期間に関する事項:試用期間はありません。
※締結した契約において業務内容、就業場所に変更は原則ありません。
・加入保険(加入要件適用者):厚生年金保険、健康保険、雇用保険、労災保険
・募集者の名称:ヒューマンリソシア株式会社
アピールポイント:
大手通信企業グループにて、問合せ電話の2次受付のお仕事です。
困りごとを解消できるサポート体制も充実初めての方も安心してご就業いただけます
様々な場面で役に立つ電話対応のスキルを身に付けるチャンスですよ
求める人材:
・未経験OK
・PC入力ができる方(目安:和文40文字以上/分)
・日常的にスマートフォンを利用する方
・Microsoft Edge/Excelなど、Officeツールを使用して複数画面の切り替えができる方
勤務時間・曜日:
【曜日】月火水木金土日祝
【勤務時間】08:45~17:15
休暇・休日:
平日休み
週5日のシフト制
勤務地:
東京都渋谷区
アクセス:
JR山手線 代々木駅~徒歩3分
給与:
時給1700円
待遇・福利厚生:
・社会保険完備(雇用保険・労災保険・健康保険・厚生年金)
・定期健康診断あり
・有給休暇制度あり
・スキルアップサポート
OA・CAD研修の実施およびグループ会社である
ヒューマンアカデミーの講座が特別割引で受講できます。
リソシア奨学制度や産経オンライン英会話の割引制度もあります。
・リフレッシュサポート
ホテル、レジャー施設、テーマパークをはじめ、
ネイルサロンの特別優待割引など魅力的なサポートも豊富
その他:
<会社概要>
【会社名】 ヒューマンリソシア株式会社
【東京本社】 〒
東京都新宿区西新宿7-5-25
西新宿プライムスクエア1F
【大阪本社】〒
大阪府大阪市中央区南船場4-4-21
TODA BUILDING 心斎橋4F
【事業内容】
人材派遣
人材紹介
業務受託
労働者派遣事業(許可番号/派
有料職業紹介事業(許可番号/13-ユ
TKOSHK
雇用形態: 派遣社員
給与・報酬: 1,700円 (時給)
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