CORE WORK ACTIVITIES
Guest Relations
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
- Thank guests with genuine appreciation.
- Address guests' service needs in a professional, positive, and timely manner.
Sales
- Promote awareness of brand image internally and externally.
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott Vacation Club International (MVCI).
Concierge Services
- Assist guests for any questions they may have regarding the property
- Understand and be knowledgeable about MVC, Marriott properties, Marriott Bonvoy program, Tokyo Disney Resort, and the Sheraton Grande Tokyo Bay hotel
Communication
- Speak to guests and co-workers using clear, appropriate and professional language.
- Talk with and listen to other employees to effectively exchange information.
Working with Others
- Support all co-workers and treat them with dignity and respect.
- Develop and maintain positive and productive working relationships with other employees and departments.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
- Assist in creating a pleasant team work environment and maintain a productive and positive team spirit.
Quality Assurance/Quality Improvement
- Comply with quality assurance expectations and standards.
- Demonstrate total understanding of the site's culture as well as those standards of conduct and operation that exist with Marriott Vacation Club International (MVCI). Uphold MVCI's highest standards of integrity and guest service.
Policies and Procedures
- Maintain confidentiality of proprietary materials and information.
- Protect the privacy and security of guests and coworkers.
- Follow company and department policies and procedures.
- Ensure personal appearance is clean, hygienic, professional and in compliance with company policies and procedures.
Others
- Perform all tasks in a timely manner ensuring all deadlines are met.
- Perform other reasonable duty or function that may be assigned by management.
- Be proactive and have a flexible approach to work, meeting the needs of the team and the business at all times.
- Maintain an attitude and commitment to provide excellent service to all customers and associates.
- Respond sensitively to the needs and feeling of others, regardless of status of position; accept interpersonal differences and maintain a constructive rapport with all associates and customers.
- Maintain computer systems knowledge (MOOD, Outlook, Word, and Excel).
- Maintain current computer systems knowledge as used by the company.
- Work with all colleagues as a team, supporting the needs within that team and those of the business at all times.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
-
Marketing Executive
4週間前
Tokyo Lalamove Full timeLalamoveは、オープンでダイナミックなカルチャーです。日本市場に最適化された戦略を自ら提案・実行し、ブランドを共に作り上げていく「手触り感」のある業務が魅力です。 · Lalamoveは物流のビジネスに新しい風を吹き込みませんか? · ...
-
Tokyo LalamoveLalamoveは、テクノロジーで物流を再定義するオンデマンド配達プラットフォームです。日本市場が急成長中で、マーケティング・エグゼクティブを募集しています。 · ...
-
Marketing Executive
4週間前
Tokyo, Tokyo LalamoveLalamoveは、テクノロジーで物流を再定義するオンデマンド配達プラットフォームです。日本市場は現在急成長中で、マーケティングエグゼクティブが必要です。 · ...
-
Tokyo griddable日本を代表する大手企業(エンタープライズ企業)の戦略的パートナーとして、お客様のビジネスを根底から変革する提案をリードしていただきます。 · ...
-
Tokyo griddable+日本を代表する大手企業の戦略的パートナーとして、お客様のビジネスを根底から変革する提案をリードしていただきます。 · ...
-
Tokyo International SOS+日本のマーケティングチームの強化のため、この度PR & Event Marketing Executiveの採用を開始しました。 · 日本市場におけるブランド認知向上・リード獲得・顧客エンゲージメントを目的とした · PR・イベント施策の企画〜実行を担当いただきます。 · ネイティブレベルの日本語、ビジネス英語 · +Native-level Japanese and business English are required. · + ...
-
Marketing Executive
2ヶ月前
〒- 東京都 港区, Hyatt Vacation OwnershipThe Marketing Executive is responsible for promoting awareness of brand image internally and externally. · Promote awareness of brand image internally and externally. · Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott Vacation Club I ...
-
Marketing Executive
1ヶ月前
Tokyo HaysThis is a · Making executive for one of the biggest law firms in the world. · You will coordinate marketing materials and digital campaigns to support business development and help plan events.,Bilingual proficiency in English and Japanese. · Experience in marketing or business ...
-
Marketing Executive
2ヶ月前
Tokyo City Express Money Transfer Japan Co LtdWe are seeking a Filipino Community Marketing Executive to join our team in Tokyo.The successful candidate will support marketing and customer engagement activities for the Filipino corridor, helping promote our remittance services and strengthen connections within the Filipino c ...
-
Marketing Executive
2ヶ月前
Tokyo City Express Money Transfer Japan Co LtdWe are seeking a · Filipino Community Marketing Executive · to join our team in Tokyo. · The successful candidate will support marketing and customer engagement activities for the Filipino corridor, · helping promote our remittance services and strengthen connections within the F ...
-
Marketing Executive
4週間前
Tokyo, Tokyo Crimson EducationWe are seeking a Marketing Executive to join our CGA Japan team. This role is ideal for a creative, bilingual self-starter who is passionate about education and eager to make an impact in a fast-paced, international environment. · Plan and execute marketing initiatives to drive l ...
-
Tokyo Qualtrics ￥1,450,000 - ￥1,850,000 per yearWe create software that helps businesses deliver exceptional frontline experiences, build high-performing teams, and design products people love.We are looking for an Account Executive who will be responsible for selling our Market Research platform to mid-market customers in Jap ...
-
Tokyo Datadog Full timeWe are seeking a Mid-Market Account Executive to join our Commercial Sales team. As a Mid-Market Account Executive, you will assist in Datadog's overall business growth by strategically engaging and closing net-new customers across mid-to-large size markets. · Focus entirely on n ...
-
Tokyo KKBC - B2B Marketing Agency Full timeWe are seeking a Customer Success Specialist to support our Japanese market operations. · This role focuses on client communication, project coordination, · and ensuring the smooth delivery of tasks. ...
-
Tokyo Zoom+ Drive revenue growth through effective territory management and consultative sales approaches · + Build and manage sales pipeline with targeted prospecting to consistently achieve revenue targets · + Develop strong customer relationships to understand needs and deliver tailored ...
-
Toshima City, Tokyo, Japan EBC GroupWe specialize in global financial investment, asset management and financial consulting. · Develops and implements overall digital marketing strategy to widen audience reach and raise brand visibility. · Plans, creates, and deploys online/offline marketing campaigns in Japanese a ...
-
Tokyo Salesforce Full timeSalesforce is looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. · PARTNERSHIPBUILDING: build relationships with customers and understand their business mo ...
-
Tokyo SalesforceSalesforce is looking for a Trailblazer who can help them drive innovation and keep their core values at heart. · ...
-
〒- 東京都 千代田区, SAP ￥2,000,000 - ￥2,800,000 per year+We help the world run better · At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. · +Selling SAP's products and solutions and certain partner solutions. · Maintaining customer satisfaction. · ...
-
Tokyo SimilarwebWe are seeking an Account Executive, Mid-Market for our Japan and Korea market, who will be focusing on the growth of Similarweb's market share by cultivating our enterprise accounts. · ...
-
Tokyo QualtricsWe are looking for a Market Research Account Executive to join our team in Japan. This role will be responsible for selling strategic business outcomes and navigating mid-market SaaS sales cycles. · Competitive total rewards package featuring base salary, uncapped commission, and ...
