主な職務/ Job Responsibility
ディーラースタンダードコーディネーター- DOS & DCS の主な責任は、スカニアの正規ディーラーネットワーク内でスカニアフランチャイズ基準の遵守を実施し、フォローアップすることです。主な業務は、代理店および正規ディーラーネットワークの従業員に対し、トレーニングおよび適用される監査スキームを通じて、スカニアフランチャイズの要件を満たす方法をサポートすることです。DOS(ディーラー・オペレーティング・スタンダード) & DCS(デディケイテッド・カスタマー・サービス) および関連するさまざまなオペレーションガイダンスを通じて、ディーラーネットワークが関連するニーズを満たし、法律、コンプライアンス、その他のガイドラインに準拠していることを確認します。ディーラーが地域市場と顧客の期待に応えられるよう支援します。
The main responsibility of the Dealer Standards Coordinator – DOS & DCS is to implement and follow up the adherence to Scania franchise standards within the authorised retail network. The main task is to support the colleagues at the national distributor and the authorised retail network in how to fulfil the Scania franchise requirements by means of training and an applied audit scheme --- supervise the quality of workshop facilities, sales process, workshop operations, customer satisfaction, parts management, etc. to help build and maintain Scania's
reputation and image. Through DOS & DCS and related various operating guidance to ensure that relevant needs are met and in compliance with laws, compliance and other guidelines. We help dealers meet the expectations of the local market and customers.
必要資格等/ Eligibility
業界のこだわり/Indsutry-自動車業界験;者/experience in the auto industry
・関連学歴または同等の実務験;/Relevant Education or equivalent work experience
・成熟した自動車業界での験;があり、同様の職務におけるビジネス知識と験;があれば尚可/ Previous experience in the mature auto industry and business knowledge and experience from a similar role an advantage
・頻繁な出張に適応でき、また適応する意思があること/ Be able to and willing to adapt to the frequent business travels
・普通自動車免許/ Passenger car driving license
・一般的なコンピューターとマイクロソフトオフィススキル(ワード/エクセル/パワーポイント)/ General computer and Microsoft office(word/excel/power point) skills
・個人またはグループの状況において、口頭で考えを効果的に伝え、表年することができる/ Be able to effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations
・強い交渉力と相手に影響を与えられるスキル/ Strong negotiation and influencing skills
・自分の職務に"強いオーナーシップ"を持っていること。優先順位を定め、期待される期間内に体系的かつ効率的に仕事を完了させることで、仕事の状況に構造と計画を加える。/Having "strong ownership" of own duty. Adding structure and planning to work situation by defining priorities and completing the work in a systematic, efficient fashion within the required timeframe according to expectations
・時間管理能力があり、期限を守ることができる/ Effective time management skills and ability to meet deadline
・フォーマル、インフォーマルを問わず、グループでの仕事を効果的にこなすことができる。他の人の貢献を尊重し、共通の目標を達成するために、積極的な姿勢で他の人と協力し合うことができる/ Able to effectively work and complete group assignments in both formal and informal settings. Works cooperatively, with a positive attitude with others to achieve common goals, valuing others contributions
・チャンスを探り、行動し、要求や期待以上のことをしようと努力できる。プレッシャーの中でも自発的に行動することを好む/ Be able to explore opportunities and take actions,
striving to doing more than is required or expected. Preferring to take own initiative under the pressure
・法的問題への理解力/ Understanding of Legal Issues
言語/ Language - 日本語ネイティブ+英語ビジネスレベル(TOEIC 700点以上)/ Native Japanese + Business English (TOEIC 700 over)
転職回数/ Number of job changes - 4、5年一つの企業での就業 / Worked for one company at least for 4-5 years
外国人雇用/ Foreign Employment: 配偶者ビザ、永住権、技人国 もしくは 特定技能1号以上/ Permanent, Spause, Gijinkoku Visa, or Skilled Workers
選考プロセス等/ Hiring Process
採用の背景/ Hiring Background:リプレイスメント/ Replacement
面接プロセス/ Hiring process
1次選考/1st round: 人事 & Dealer Development Director (対面/ F2F)
- 1次面接後、WEBテスト有 / web test after interview
- 紹介時必要な資料・情報/ Materials and information required - 日英両CV, / Japanese-English CV
- 可能な限り、F2Fで1,2次は実施。勤務予定地で実施/ From 1st round interview as much as possible in work location
- Offerに至った場合、他の候補者との関係上Offer後3日以内のお返事を原則とする。/ If an offer is made, we will respond to the offer within 3 days of the offer in principle due to the relationship with other candidates.
- 希望就業開始/ Joining date – ASAP
勤務地等/ Work Environment
勤務地(拠点オフィス)Location , 勤務時間 Work Timings
- 本社 - 〒 東京都港区芝4-4-20 ゴーグルプレックスミレニアムビル9階9F, Googolplex Millennium Building, 4-4-20, Shiba, Minato-ku, Tokyo
- 勤務制度/ Working System - フレックスタイム制; オフィス勤務; 在宅週二日程度(試用期間中は不可)/ Flextime system; office work; about two days a week working
from home (not allowed during the probation period)
- チーム人数/ Number of team members: 5
- 部下の人数:0
- 引継ぎ、OJT/Training - あり、同僚から / Available, from colleagues
- 勤務時間 / Working Hours - 9:00~18:00
- 休日/ Holidays - 年間125日
その他/Others
- 試用期間/Probation - 3ヵ月~6ヵ月(3か月験過時点で判断)/ 3 months ~6 months(Decided at the end of 3 months)
- 給与/Salary - 昇給あり、インセンティブ(業績により年1回支給)/ Salary revision, Incentives(Once in a year depending on performance)
- その他ベネフィット/ Other Benefits
✓各種社会保険完備 / Various social insurance
✓通勤手当(実費支給)/Commuting Allowance (actual amount)
✓確定拠出年金制度 / Defined contribution pension plan
✓有給入社時付与 / Eligible to utilize paid leave from the joining date
✓療養休暇(年次有給休暇とは別に毎年5日付与)Paid medical leave granted after employment(5 days each year in addition to annual paid leave)
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