The Concierge is responsible for ensuring guest satisfaction at Aman Tokyo hotel. · Update Guest History profiles and ensure recognition, customer delight and retention. · Handle guest information properly and protect it. · Drive customer delight through every interaction. · ...

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. · Respond to a wide variety of guest requests by accurately assessing the guest needs ...

The Executive Lounge Concierge assists guests with pre-arrival, arrival/check-in, guest activities/experiences, problem resolution and guest departure/check-out. · Conducts pre-calls to arriving guests. · Makes pre-arrival arrangements and amenity orders. · Handles Front Office d ...

Concierge at The Ritz-Carlton Park Residences in Tokyo, responsible for responding to residence owners' and guests' requests, providing information, and assisting with various tasks. · ...

The Peninsula Tokyo is seeking a Concierge to join their vibrant and diverse team. The role involves utilizing market insights and relationship building skills to craft unique guest experiences, as well as possessing in-depth knowledge of city activities and establishing contacts ...

We are looking for a Concierge to provide exceptional service and create unforgettable experiences for our guests. As part of the opening team for the hotel, this role will be key in supporting guest satisfaction and delivering memorable moments from the very first interaction. · ...

We are looking for a Group and Event Coordinator to join our Groups & Events Department in Japan. The role involves designing and delivering exceptional experiences for high-end leisure groups and exclusive events. · Coordinate client itinerary bookings with guides, restaurants, ...

Tokyo American Club has been an integral part of the international community in Tokyo since its founding in 1928. With 4,000 Members, drawn from 50-plus nations, the Club offers a diverse range of cultural, business and recreational activities and amenities in the heart of the Ja ...

Manage partner networks to meet client expectations and increase service utilization. Sign agreements with partners, evaluate their offerings regularly, and develop quality control processes. · ...

To directly lead, coordinate and drive the bespoke fulfilment of requests and services to the highest level of quality. To drive performance with a mind-set of creating the best possible experience to all users of our Service Delivery unit. To enable the delivery of white glove s ...

Front desk duties (check-in, check-out, reservation management, concierge service, etc.) · Able to pursue the comfort of each customer with enthusiasm and a hospitality mindset. · Able to provide customer service in English (English proficiency of daily conversation or above) · A ...

This is a full-time hybrid role for a PR Manager based in Tokyo, Japan. The PR Manager will develop and implement strategic public relations initiatives to enhance Yayoi Co., Ltd.'s brand presence and reputation. · Proficiency in Press Releases and Media Relations, with proven ex ...

M365 Technical Lead/Associate in Tokyo required 5+ years experience, excellent customer relations skills, administrator level experience in Office 365 products, working knowledge of Active Directory and Exchange. · ...

LuggAgent is a global same-day luggage delivery platform that empowers travelers to Leave your luggage and embrace the world. As a Business Development Manager, you will be a key driver of LuggAgent's regional expansion and ecosystem partnerships. · Identify and secure new strate ...

The Senior HR Specialist will be a key member of both the department and the organization, integral to various administrative functions such as employee onboarding, recruitment, HRIS management, talent oversight, relocation assistance, accommodation management, · and offboarding. ...

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. · ...

The position is accountable for proactively soliciting and handling sales opportunities for Consortia. Group and Events, and new business market development and potential High Network Special Negotiate opportunity. Ensures business is turned over properly and in a timely fashion ...

Join our dynamic corporate team and become part of Aman Group. We are currently looking for an experienced Reservations Executive, to join our Central Reservations team in Japan. You will be responsible for collaborating with Reservations Executives, Managers, and the Director of ...

Bulgari Japan is seeking a detail-oriented and proactive E-Commerce Operation Specialist to support the daily operations of , ensuring smooth and efficient processes that reflect Bulgari's luxury standards. · Execute and monitor daily e-commerce operations, including order proces ...

We are seeking an experienced and strategic E-Commerce Operations Manager to lead the operations of our official online flagship store. In this leadership role, you will be responsible for driving online sales growth, elevating the luxury client experience, and optimizing operati ...

The Guest Experience Manager plays a vital role in delivering highly personalized, seamless service that distinguishes Bulgari Hotel from any other. From pre-arrival to post-departure, the Guest Experience Manager discreetly manages every detail of the guest experience, · anticip ...