Description
Our mission is to deliver what our customers need, where they need it, when they need it. Global Transportation and Logistics (GTL) is dedicated to understanding customer expectations and identifying opportunities that enhance customer experience.
An ideal candidate should be able to identify a potential shipment issue and create a solution, while driving the customer experience without compromising on time. The candidate should have the basic understanding of logistics and should be able to communicate clearly in the verbal and written form. They will serve as the primary custodians of shipment tracking for the business to final delivery.
Key job responsibilities
Continual, tactical communication with key stakeholders to include, but not limited to RAD Operations, Transportation Carriers, Internal BU customers, OTS Supply Chain.
Communication skills are required, enabling the individual to grasp key points in discussions and written materials, engage confidently in everyday interactions, articulate opinions, and present their perspectives effectively.
Acknowledges differences and seeks to understand diverse points of view, even when uncomfortable.
Demonstrates commitment to and curiosity about the diverse needs of customers, supporting opportunities for all to thrive and leveraging diversity within and across teams.
Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
Must be able to systematically escalate problems or variance in the information and data to GTL Logistic Specialist, and GTL Logistics Manager.
Ability to pull data from numerous databases (using Excel and/or other data management systems) and to perform ad hoc reporting and analysis as needed.
Capable to perform a Root Cause Analysis on any recorded issues regardless of scope.
Meet performance metrics to assist with driving business results.
Share daily/weekly/monthly metrics as requested.
Must be able to quickly understand the b
Basic Qualifications
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Advanced proficiency in local language in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
- Detail-oriented with high organizational skills.
Preferred Qualifications
- Hands on experience with AWS services
- Master's degree; Computer Science, Management Information Systems, or MBA desired
- Known industry thought leader
- Management experience in global organizations
- Ability to build and deliver complex keynote presentations
- Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries
- Experienced technology challenger in complex scenario's both internally and externally
- Certified professional level in all AWS certifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company
- Amazon Deutschland E14 Transport GmbH - L76
Job ID: A2963154
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