We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Technical Program Manager at JPMorgan Chase within the Commercial and Investment Banking (CIB) Technology – Securities Services Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. 

  Job responsibilities

• Oversee and directly manage the technology connectivity (sFTP, MQ) for new and existing external clients, including raising connectivity requests and dealing with external fee-paying clients.
• Coordinate testing responsibilities, including agreeing on test scope with clients, setting up static data, coordinating instruction transmissions, and obtaining sign-off from Operations.
• Conduct testing across the SWIFT network and flat files via sFTP.
• Liaise and coordinate between external clients, internal CS, and Operations as well as team colleagues.
• Establish project requirements, priorities, and deadlines, ensuring that relevant risk and architecture requirements are in place.
• Communicate with stakeholders across the firm and external clients to work toward the best possible outcomes.
• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Develops secure high-quality production code, and reviews and debugs code written by others.
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.

• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.

  Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Bachelor's Degree in Computer Science or equivalent 
• Experience in project management, with the ability to manage multiple projects simultaneously.
• Knowledge of SWIFT and connectivity technologies such as sFTP and MQ.
• Strong client-facing skillset with excellent written and oral English language skills.
• Experience in test management, including writing and agreeing on test scopes.
• Competence in managing technology connectivity and Instruction Capture testing projects. 
• Proficient understanding of the Securities Services Line of Business (Custody, Fund Accounting, IMOS) .
• Advanced in one or more programming language(s)
• Proficient in all aspects of the Software Development Life Cycle
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred Qualifications

• Japanese language skill would be a plus for local stakeholder engagement