About this role:
The selected individual must be fast, self-motivated, disciplined, organized, detail-oriented and able to work independently. The candidate will work in a team environment in the support of a complex network, consisting of various vendor technologies.

What you'll do:

• Responsible for following established standards and best practice procedures

• Create and maintain up-to-date documentation of network design, operation and procedure documentation

• Ability to use good judgment, problem-solving and decision-making skills

• Must possess the ability to effectively communicate in a multi-team environment

• Experience in network operating systems, topologies, hardware, routing, switching, and security

• Knowledge of networking and server technology concepts, maintenance and procedures

• Onsite support for Gartner conferences

• Maintain an in depth inventory of all networking hardware and accessories

• Maintain hardware firmware to the latest support version

• Liaise with team members within your region and with global team members

• Collaborate with one of the conference business units and build strong relationships to ensure success

• Extensive Travel Required > 60%

What you'll need:

• Setup, support and implementation of IP network solutions

• Basic configuration and support of OSPF, EIGRP, PPP, VLAN, SPAN, and support of network management protocols and tools

• Basic support of DHCP and DNS, strong network troubleshooting skills

• Vendor management skills

• Identify, isolate and resolve network problems quickly to mitigate business impact

• Good interpersonal and communication skills; ability to work independently and to manage priorities and show good project management skills

• Solid understanding with Internet services and routing as well as experience working with ISPs an asset

• Solid understanding and experience in working with wireless networks

• Good understanding and of wireless network planning and survey tools

• Excellent communication and customer service skills

• In depth knowledge of Microsoft WIN7/10/MAC including file and print services or newer software

• Thorough knowledge of how to troubleshoot network issues using various network analysis tools

• Ability to work closely with Gartner team as well as vendors to successfully complete projects and resolve problems

• Ability to create and read Network Diagrams for the planning of a Network deployment

• Ability to configure, implement and troubleshoot Cisco Wireless Controllers

• Extensive understanding of latest Cisco routers and switch IOS

• Extensive understanding of General, CDP, IP and Vlan Cisco CLI commands

• Understanding of networking media types Twisted-pair cables, fiber-optic cables, wireless

• Ability to configure, implement, troubleshoot and monitor Cisco wireless Access Points and Cisco Meraki access points

• Microsoft WIN7/10/MAC knowledge (including newer software) in order to support clients with Wireless setup and troubleshooting

Who you are:

• Motivated, high-potential performer, with demonstrated ability to influence and lead

• Strong communicator with excellent interpersonal skills

• Able to solve complex problems and successfully manage ambiguity and unexpected change

• Teachable and embracing of best practices and feedback as a means of continuous improvement

• Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges

• Always act professional

• Be presentable

What we offer:
In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

• An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values

• Limitless growth. We work with you to help you meet your goals and advance within the company

• Encouragement to be innovative and challenge status quo

• Exposure to industry leading training and development

• Performance based recognition and rewards

#LI-AT5

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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