Marketing & Travel Planning Coordinator (Inbound Travel)
Employment Type / 雇用形態:
Full-time
Location / 勤務地:
Tokyo (Hybrid with Remote Flexibility)
About the Company / 会社について
Founded in 2016, Japan Awaits is a fast-growing inbound travel company that designs and delivers custom tours, cultural experiences, and unique itineraries for international visitors. Our mission is to showcase Japan's culture and hospitality through expert guides, trusted partners, and thoughtfully crafted travel products.
About the Role / 役割について
We are seeking a Marketing & Travel Planning Coordinator to support Japan Awaits' brand presence, attract new customers, and develop compelling travel experiences for international visitors. This role blends marketing expertise with travel planning and development, supporting both growth and product quality across the company.
This position is ideal for someone who understands inbound tourism, enjoys creating meaningful travel experiences, and thrives in a dynamic, growth-oriented environment. Familiarity with Japanese culture, hospitality, and business practices is highly valued.
Key Responsibilities / 職務上の責任
- Research, plan, and develop new tours and cultural experiences for international travelers
- Refine and improve existing travel products using guest feedback, booking data, and market trends
- Support the launch of new travel products, including internal coordination and documentation
- Apply marketing insights to tour development, including target audience needs, positioning, and seasonality
- Analyze customer trends and performance data to guide experience improvements and future planning
Requirements / 求める人材
Language
- Advanced-level Japanese (JLPT N2 or equivalent)
- Fluent English (writing + communication)
Experience
- 2 – 4 years in marketing, tourism, hospitality, research and development, product development or related fields in Japan
- Experience creating or promoting products
- Understanding of Japan geography and Japanese culture
- Background in digital marketing, brand growth, or content strategy strongly preferred
Skills & Mindset
- Strong communication, copywriting, and organizational skills, with a high level of attention to detail
- Ability to plan, prioritize, and manage multiple projects in a fast-paced environment
- High cultural awareness and adaptability
- Creative, proactive, and data-informed decision-making
- Passion for Japan's culture, regions, and experiences
Tools & Systems
- Proficiency with Google Workspace, Excel, and CRM platforms
- Experience with social media tools, basic analytics, and content management systems
Job type and compensation / 職種と給与:
- Full-time role based in Tokyo/Yokohama (hybrid: office, remote, site visits)
- Competitive salary (based on experience) + annual performance bonus
- Health insurance and pension coverage
- Transportation allowance + company-provided lunch when in office
- Opportunities to join cultural and tourism-related events
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