Position Overview
The Team Leader, Store Planning is responsible for the day to day management of the Store Planning team and the overall project delivery process across the portfolio of store projects in Japan for the company. This includes new, renovations, relocations and Day-2 works across flagships, boutiques, shop in shops and pop-ups.
Key Accountabilities
- Define and implement the project delivery strategy in partnership with VP, Local and Global stakeholders. l
- Lead by example, through clear and effective communication, promoting new ideas and recommendations and supporting teamwork by building trust with colleagues and business partners
- Set up the projects and communication protocols per Tiffany standards and workflow process to ensure teams can engage effectively.
- Support the Project Managers in reviewing and negotiating lease terms and handover conditions
- Regularly visit completed projects with members of store design, store planning and retail to perform post-opening project audits.
- Identify areas of improvement and institute changes to store design, project development, delivery materials and suppliers
- Manage and develop professional external relations including landlords, architects, contractors and suppliers.
- Oversee project budgets, schedules and reporting ensuring transparency and accountability across the portfolio of projects
- Closely partner and align with Security, CVM, IT, Procurement, Finance and other internal parties to identify process improvements cost efficiencies,
- Drive initiatives to increase vendor pool in collaboration with Sourcing and Local Procurement
- This includes cost reduction initiatives, improving production capabilities, customization, sample development and vendor compliance with durability requirements.
Requirements
- 10+ years of experience, with at least 5+ years in a leadership role within store planning in a luxury goods or fashion company, premium real estate or high-end hospitality. Similar experience at a contractor or developer is also welcome
- Strong leadership and excellent communication skills. Comfortable in presenting and communicating with all levels of leadership both internally and externally in a multicultural environment
- Demonstrated ability in full lifecycle portfolio management from site identification to project close out and facility management.
- Deep knowledge of the local market conditions and contracting, permitting and regulations
- Well developed network of contractors, consultants, landlords and other stakeholders
- Experience of high end flagship stores
- Working knowledge of external facades, building systems, HVAC, electrical, mechanical and structural engineering
- Business level Japanese and English
- Business travel within Japan and occasional overseas trips required
- Analytical, strong project management and execution skills with the ability to engage multiple stakeholders in a multi-cultural environment
- Team player with a can-do attitude and is adaptable to fast & changing environment
- Proficiency in MS Office, CAD, & Microsoft Project software
- Bachelor Degree in Architecture, Engineering, Project Management, Quantity surveying or similar
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