• Instill a strong culture of both service and productivity, ensuring seamless integration of store operations.
• Recruit, develop, and grow the store population with a focus on Boutique Managers who embody our brand values.
• Foster a strong relationship with VIC clients, landlords, department stores, and the fashion community in Japan as a dedicated brand ambassador.
• Strategically plan and execute actions to achieve sales budgets, aligning with company objectives.
• Lead boutique members, empowering them to deliver exceptional customer service and driving sales targets through motivation and support.
• Uphold brand service standards, providing comprehensive training to ensure boutique members excel in their roles.
• Negotiate effectively with department stores on terms and conditions, maintaining strong partnerships.
• Collaborate with other departments, including merchandising, VMD, marketing, logistics, and human resources, to manage boutiques comprehensively (sales, boutique conditions, CRM, employees).
• Communicate and report regularly to the Retail Director, ensuring transparency and accountability.
KEY QUALIFICATIONS
• High energy levels, driving business growth and innovation.
• Ability to motivate and inspire others, fostering a positive work environment.
• Demonstrated toughness and resilience in the face of challenges.
• Strong negotiation and communication skills, effective in building relationships and securing results.
• Proactive and self-driven, with a problem-solving mindset and strategic thinking capabilities.
• Business acumen, with a deep understanding of retail, luxury, and department store industries.
ADDITIONAL REQUIREMENTS
• 2-3 years of retail management experience, preferably in the luxury retail industry.
• Proficiency in English, at a business level, for effective communication and collaboration.
The estimated salary for this role is ¥4,500,000 - ¥6,000,000 per annum, depending on experience.
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