Job Title:
EC Consultant (C&M)
Department:
China Business Section, Overseas Sales Strategy Department, Marketplace Business
Number of Headcount: 2
Location:
Tokyo
Job Overview
The EC Consultant will serve as a strategic partner to Chinese merchants, supporting them in achieving sales growth through data-driven consulting, store development, and cross-functional collaboration.
Analyze merchant challenges and assess metrics including page traffic, conversion, and average order value
Propose customized solutions such as advertising plans, seasonal campaigns, and promotional strategies
Seminar Planning & Facilitation
Plan and host merchant seminars based on business needs
Evaluate seminar outcomes and recommend improvements to enhance merchant success
Internal Collaboration
Lead or support internal improvement and strategic projects
Prepare documentation, reports, and materials for internal meetings
Coordinate with cross-functional teams to gather information and plan merchant-facing events
Sales Style
Daily merchant communication via email and phone
In-person meetings for strategic discussions, budget planning, and proposal presentations
Engage with key decision-makers, executives, and store managers
Requirements Must-Have
Bachelor's degree or higher
3+ years of professional experience
Ability to adapt quickly to changing business environments
Strong communication and negotiation skills, especially for international clients
Business-level proficiency in:
Japanese
Chinese (able to conduct business meetings)
English
Nice-to-Have
Experience in proposal-based, solution-based, or consulting-oriented sales
Background in cross-border e-commerce strategy or merchant sales
English Requirement
TOEIC score of 800+ or equivalent English proficiency
Proof required by offer stage; if unavailable, a TOEIC IP test may be administered
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